Relationship Manager – Cash Clearing Services – M/W

Permanent contract|United Arab Emirates|Corporate & Investment banking

Relationship Manager – Cash Clearing Services – M/W

United Arab Emirates Permanent contract Corporate & Investment banking

Responsibilities

Societe Generale Group’s services in the Middle East include Corporate and Investment Banking and Trade Finance (Securities Services):

For nearly two decades, SG CIB has been committed to supporting the Middle East’s governments, corporates, financial institutions and investors. We deliver worldwide expertise in Investment Banking, Global Finance and Global Markets. At Societe Generale Corporate & Investment Banking, nearly 12,0001 professionals in more than 37 countries connect entrepreneurs, large corporates, financial institutions, governments and investors with capital markets, and provide financing, investment and risk management solutions. Across Europe, the Middle East & Africa, the Americas and Asia Pacific, we are using skill, innovation and global reach to tailor high-end solutions for our clients.

Mission: 

Responsible for marketing and providing customer support on behalf of GTPS/GTB/BAN for Cash Clearing Services to a portfolio of selected banks in the Middle East (and/or such other countries as may be specified from time to time by the concerned business lines).

Tasks and responsibilities:

  • Manage relationship with existing clients through regular contacts, and solicit new clients through continuing business development initiatives, to offer SG’s Cash Clearing services (e.g. account maintenance, clearing of international transfers, cheques collections, bill of exchange) developed by the business lines
  • Follow up regularly with head office on the budgeted volume of EURO payments for existing customers and take any necessary action with clients/business lines to ensure budget is met or exceeded
  • Keep business line management informed of local market conditions and competition studies in the scope of Global Clearing Services activities.
  • Accompany Head Office business line representatives on calls and visits to local customers.
  • Gain an in-depth knowledge of clients’ organization and needs in cash clearing services
  • Be fully familiar with the business lines’ product and services offerings, and strategies, in order to fully align marketing activity
  • Identify opportunities for cross-selling products and services of other business lines of the SG Group to clients
  • Handle customers’ inquiries to help them solve any operation problems and making sure every inquiry will be taken care on that same day or the earliest possible in order to satisfy the customers.
  • To provide, in close connection with SG-Paris, a first level of customer support for banks in the Middle East dealing with SG-Paris.
  • To develop daily contact with the customers in order to maintain a good and close relationship.   

Profile required

Studies & experience:

  • Any of the following educational degrees: Master’s degree in Financial Markets / Corporate Finance / Business
  • 3 years minimum experience (5 years might be better).

Language skills:

  • English communication skills (written and oral)
  • Arabic communication skill is an advantage but not a requirement

Technical, operational & Soft skills:

  • Reliable, competent and service oriented team worker experienced in sales and marketing strategy.
  • Good level of people interaction skills.
  • Demonstrate the ability to work in diverse business under many different organizational conditions.
  • Competency in leading a team of staff to provide superior customer services, deliver sales targets and develop local clientele.
  • Achieve high level of customer satisfaction in correspondent business.

Why join us

Société Générale Middle East is a multi-category bank offering every employee the possibility to have several careers in a professional career path. Internal mobility and training are two core areas we focus on, in a dynamic, prosperous and evolving context.

Business insight

At Societe Generale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 2200007C
Entity: SG CIB
Starting date: 2022/03/01
Publication date: 2022/01/04
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