Relationship Manager (focusing on Customer Service)

 Korea       Permanent contract        Corporate and Investment Banking

Responsibilities


JOB SCOPE:

Responsible for providing customer support on behalf of GTPS/GTB/BAN for Cash Clearing Services to a portfolio of selected banks in Korea.

KEY RESPONSIBILITIES ;


Customer Services and marketing for GTB/BAN :


1. To provide, in close connection with SG-Paris, a first level of customer support for banks in Korea dealing with SG-Paris, especially on inquiries on payments


2. Manage relationship with existing and future clients through regular contacts, to offer SG’s Cash Clearing services, in deep connection with CORI and GTB/BAN Paris team.


3. Follow up regularly with head office on the budgeted volume of EURO payments for existing
customers


4. Keep business line management informed of local market conditions and competition studies in the scope of Global Clearing Services activities.


Profile Required


Required skills:

  • At least 3 years experience in dealing with Banks and/or financial institutions for Cash clearing services

  • Native Korean, fluent in English

  • Reliable and service oriented team worker

  • Good level of people interaction skills.

  • Demonstrate the ability to work in diverse business environment under many different organizational conditions.

  • Achieve high level of customer satisfaction 

  • Excellent PC skills

Business Insight


Societe Generale is one of the leading financial services groups in Europe. Based on a diversified and integrated banking model, the Group combines financial solidity and a strategy of sustainable growth. 

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Job code: 19000YBR
Business unit: Société Générale Korea
Starting date: Immediate
Date of publication: 19/12/2019
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Relationship Manager (focusing on Customer Service)

Permanent contract   |   Korea   |   Corporate and Investment Banking