Cash Management includes all the processes companies use to improve their treasury management. It allows companies to have better control of their financial and cash flows and to improve their information gathering. In a group of companies, Cash management can be used to manage risks such as liquidity risk. It is also used to control interest and exchange rates which may affect the company.
The Swiss Payments & Cash Management team deliver and support transactional banking products and services that are provided to our corporate customers including:
As a member of the Société Générale Client Management Team, your goal will be to assist the Global Transaction Banking Front Office sales team along with global bankers in relationship management activities focused on their portfolio of large corporate clients by providing consistent, high quality client service and support to achieve high client satisfaction and loyalty. The Customer Service and Implementation Manager (CSIM) will gain exposure to Transaction Banking, Markets and product originations.
The CSIM will manage implementations and contact points to ensure the successful client implementation of Swiss and/or International cash management solutions. To ensure products and services are delivered in a coordinated and timely manner to realize revenue, co-ordinate with stakeholders (including and not withstanding RMs, Product, Sales Managers, Client Service centres, Compliance etc.) to deliver the solutions within the earliest possible time, enhance productivity and sustain high quality client-centric service culture.
In addition, the CSIM will ensure that the Implementation and Post-Implementation processes are delivered within the objectives of the Bank and are best-in-class. You will report to the Head of Customer Care Cash Management (Middle Office).
As part of a customer-facing team, your role requires a strong client service orientation, detailed operational process knowledge, good planning and communication skills as well as professional integrity at all times.
Tasks and responsibilities:
We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.