Senior Security Operations Admin

Permanent contract|Montreal|Information Technology

Senior Security Operations Admin

Montreal, Canada Permanent contract Information Technology


Department Summary:

Come on join the IT infrastructures teams in a digital transformation journey.

Created on July 1st 2009 within the Corporates Resources and Innovation Divison (RESG), the Global Technology Services (GTS) department supports all the IT infrastructures of Société Générale Group and its subsidiaries (Crédit du Nord, Franfinance, etc.) in France and abroad. Today it represents almost 3500 employees around the world.

Its mission? To provide to the Group's businesses lines reliable IT services by providing offers, services levels and optimized costs that meet the needs of their internal clients; such as hosting business applications, workstations, collaborative services, network and telephony.

The Network department (HCS) provides network and network security services and expertise to all main network environments (routing, switching, firewalls,  …). The Network experts in Canada are working to maintain a good level of services on highly critical environnements in AMER,Europe and Asia, and accompagny business partners on their needs.


Network Security Expert:

·         Define Strategy for infrastructure transformation, datacenter relocation

·         Participate to reinforce our security governance and bring new idea in the way to manage our cybersecurity exposure

·         Lead Technical part of project on Network Security Perimeter (including design, implementation and migration)

·         Validate new component or software version


Network Security Support:

·         Level3 Operations management.

-          Base on define Rotation

-          Participate to support operation during opening hours

-          Handle Level 3 Support

-          Operational process & documentation improvement


·         Agile and Innovation

-          Work in Agile environment (Scrum), in an environment under transformation

-          providing technical expertise and guidance to various groups within IT on broad range of technical topics with primary focus on network security (firewalls, VPN, IDS, spam filtering, web content filters, proxies, DNS)

-          Serve as a point of contact for coordination with IT globally on all technical topics, including strategic infrastructure/toolkit initiatives.

-          Work closely with clients, business analysts and team members to understand the business requirements that drive the analysis and design of quality technical solutions.

·         ITIL

-          Incident management

  Resolution of Level 2-3 incidents

  Collaborate to external vendors for resolution (Telecom, Hardware, Software)

-          Request management

  Daily requests prioritization & delivery

-          Change management

  Change delivery during non-business hours, including week-end

  Change configurations peer review for other Team member


Profile required



  Expertise in Firewalls (Checkpoint, Fortinet)

  Expertise in F5 APM/ASM

  Expertise in Citrix Netscaler (load-balancing)

  Full working knowledge of McAfee Proxy

  Full working knowledge of Pulse Secure VPN appliances

  Broad experience in various industry standard and Cisco data networking protocols


  Good working knowledge of Cisco Catalyst 9k/6k/4k/3k, Nexus 9k/7k/5k/3k/2k &

  Good working knowledge Routing ISR/ASR platforms

  Good working knowledge of Cisco ACI

  Understanding of telecom technologies: DWDM, SONET and SDH

  Unix system management & scripting capability: Python & Ansible, GITHUB

  Network tools knowledge: CA Spectrum & eHealth, Shiken / Nagios

  Network probes: Corvil, EXTRAHOP

  Matrix switches: Gigamon, Arista


  Strong knowledge of ITIL - IT Infrastructure management best practices

  Strong operational skill with capacity to prioritize multiple requests or incidents

  Adaptability: Able to adjust to new environments, work effectively in varied situations and function in changing circumstances with a minimum of confusion or loss of productivity.

Communication Skills: excellent verbal and writing skills in English and French,



  Experience with working in an International firm

  Follow the Sun experience

  10+years’ experience with the required technical experience listed above

  5 years in similar position


  Bachelor's degree in Computer Science or Engineering is required.

  Desired:   CISSP is a plus

Business insight

Societe Generale opened its Canadian headquarters in Montreal in 1974 to offer its financial services to corporations, financial institutions and governments. The Toronto and Calgary offices were opened in 1978 and 2006 respectively.

We now employ over four hundred people, both in the traditional banking sector (investment banking, funds and trading activities) and in the field of information technology, with the opening of our SG Montreal Solutions Center subsidiary which, thanks to its geographical location and its cultural diversity, provides development and support for our business partners worldwide.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 21000HQP
Entity: SG CIB
Starting date: 2021/07/19
Publication date: 2021/06/17