Responsibilities
Roles and Responsibilities:
Require 4 to 6 yrs. of relevant experience on production support
Clear understanding of Software Development life cycle and process Oriented
Very good hands on knowledge on Autosys tool.
Should have strong L1 & L2 support experience and good analytical skills
Good understanding of SQL Queries
Good knowledge with unix commands
Good Understanding of Problem Management, Incident Management
Exposure to release and deployment process.
Good Understanding of ITIL Process
Open to learn new Functional topics
Good understanding of Upstream and Downstream applications
Good verse with Impulse for the Request management
Good understanding of Major incident management
Adhere the SLA Process to respond the End Users as agreed with the Business
Should have good analytical skills and pickup faster
Should have excellent communication, interpersonal skills and be a team player
Should have been engaged on one project for a greater time
Experience working in an onsite-offshore model would be an advantage
Troubleshoot problems with application development and use
Flexible to work on Asia/Europe shifts and on weekends rotational basis.
Profile required
Require 4 to 6 yrs. of relevant experience on production support
Clear understanding of Software Development life cycle and process Oriented
Very good hands on knowledge on Autosys tool.
Should have strong L1 & L2 support experience and good analytical skills
Good understanding of SQL Queries
Good knowledge with unix commands
Good Understanding of Problem Management, Incident Management
Exposure to release and deployment process.
Good Understanding of ITIL Process
Open to learn new Functional topics
Good understanding of Upstream and Downstream applications
Good verse with Impulse for the Request management
Good understanding of Major incident management
Adhere the SLA Process to respond the End Users as agreed with the Business
Should have good analytical skills and pickup faster
Should have excellent communication, interpersonal skills and be a team player
Should have been engaged on one project for a greater time
Experience working in an onsite-offshore model would be an advantage
Troubleshoot problems with application development and use
Flexible to work on Asia/Europe shifts and on weekends rotational basis.
Why join us
“We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.
Business insight
At Societe Generale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.
Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.
If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!
Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.
We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.
- Reference: 22000YA9
- Entity: SG Global Solution Centre
- Starting date: immediate
- Publication date: 2023/02/07