Service Delivery Manager

Contractor / Temp|Bangalore|IT (Information Technology)

Service Delivery Manager

Bangalore, India Contractor / Temp IT (Information Technology)

Responsibilities

  • Overall 13+ years of experience with 10+ years of relevant experience in  Service Delivery Management role
  • Profile requires a coverage starting from 7AM IST
  • Good knowledge of Incident; Problem & Change management  ( ITIL FRAMEWORK)
  • Provide efficiency to customers with Continuous Service improvements
  • Candidate should be result oriented and have good leadership skills
  • Have excellent Client/ Stake holder Management & communication skills
  • Candidate should be a Technical SDM who can interface between the Business and delivery team spread across locations
  • Candidate should have demonstrated capability to take leadership role in case of P0/P1 incidents
  • Candidate should own the Service Delivery portfolio involving both Run and Projects activities
  • Should have knowledge on Project Management principles including budget management
  • Good Knowledge on Technical Topics on Domains under management  : Server , Storage & backup, Virtualization
  • Working knowledge on Security remediations
  • Should be a Good Team player
  • Certification (Optional) – PMP

Profile required

  • Overall 13+ years of experience with 10+ years of relevant experience in  Service Delivery Management role
  • Profile requires a coverage starting from 7AM IST
  • Good knowledge of Incident; Problem & Change management  ( ITIL FRAMEWORK)
  • Provide efficiency to customers with Continuous Service improvements
  • Candidate should be result oriented and have good leadership skills
  • Have excellent Client/ Stake holder Management & communication skills
  • Candidate should be a Technical SDM who can interface between the Business and delivery team spread across locations
  • Candidate should have demonstrated capability to take leadership role in case of P0/P1 incidents
  • Candidate should own the Service Delivery portfolio involving both Run and Projects activities
  • Should have knowledge on Project Management principles including budget management
  • Good Knowledge on Technical Topics on Domains under management  : Server , Storage & backup, Virtualization
  • Working knowledge on Security remediations
  • Should be a Good Team player
  • Certification (Optional) – PMP

Why join us

“We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”

Business insight

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow

will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices and sharing their skills with charities. There are many ways to get involved.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 22000J0X
Entity: SG Global Solution Centre
Starting date: immediate
Publication date: 2022/06/21
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