Software Engineer - Support

Permanent contract|Bangalore|Information Technology

Software Engineer - Support

Bangalore, India Permanent contract Information Technology

Responsibilities

  • Strong analytical ability to investigate complex issues
  • Performing daily monitoring, in accordance with SLA/OLA and SOP’s.
  • Perform detailed investigation and escalate to relevant team with analysis.
  • Knowledge of Incident, Request, Problem & Change management including post mortem analysis as per ITIL guidelines.
  • Handle Production incidents and requests with periodic updates.
  • Contribute towards knowledge sharing sessions , propose improvement actions.
  • Implement automations to gain efficiency. Contribute to sustain and improve production support practices
  • Familiar with Agile practices and Agile way of working will be an advantage
  • Focus on upskilling to learn new technologies/ processes.

Profile required

  • Basic knowledge on Unix & Shell Scripting
  • Exposure on Scripting automation / Batch optimization using Shells.
  • Basic knowledge on Middleware technologies and Scheduling tools (Tibco, FTB, Autosys etc) would be an advantage
  • Good exposure on Monitoring tools & implementation
  • Awareness of Java Errors & Exceptions will be an advantage
  • Good knowledge on any RDBMS technologies & able to interpret PL/SQL scripting.
  • Basic Awareness of CD/CI concepts, Devops will be an advantage.
  • Knowledge of banking domain, deal transactions will be helpful.

Why join us

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Business insight

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.


Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.


If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!


Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices and sharing their skills with charities. There are many ways to get involved.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 20000MPC
Entity: SG Global Solution Centre
Starting date: 2021/01/19
Publication date: 2020/11/02
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