Solutions Analyst - Tech Ops

Permanent contract|Montreal|Banking operations processing

Solutions Analyst - Tech Ops

Montreal, Canada Permanent contract Banking operations processing



What are you applying to?

Within SOCIETE GENERALE’s corporate and investment banking arm, the GBSU (Global Business Service Unit) department is to deliver day-to-day services to GBIS (Global Banking & Investor Solutions) business units and their clients to accelerate the transformation.  The GBSU/MTR/PJT division is a part of the Market Transversal team and is comprised of team members who use their project management skills to contribute to the strategic transformation of the MARK business lines.  Solutions used are both in-house developed and vendor solutions to support its operational processes and secure its business growth.

The GBSU/MTR/PJT team is responsible for projects within the MARK business unit.  These could include Trading, Sales or Operations driven initiatives and cover all the asset classes (Equities, Fixed Income and Prime Services).

What will be your day-to-day?

The Project Manager / Solutions Analyst is a team member who leverages their business, technical and analysis skills to partner with the Capital Markets business, IT, Architects and Operations teams to define a solution that solves a business need.  They will lead the project, and in this case will act as a Project Manager, but they will also perform the appropriate analysis to define various options to solve the business problem.  This Solutions Analyst will not be required to write code. Instead, they with partner with IT counterparts who will build out the solution.

The responsibilities for this position include:

  • Lead transversal / cross-divisional projects to support the MARK businesses. This includes project planning, defining budgets, and driving varied streams through all phases of SDLC.
  • Interface with senior business and IT sponsors.
  • Partner with all required streams (e.g. Front Office, Operations, etc.) as required to successfully deliver the intended topic.
  • Manage the client relationship and provide clear reports (project status and costs, provide report to ease the arbitrage process…).
  • Ensure a good project process and coordinate with other teams like infrastructure, compliance, and support teams.
  • Conduct formal studies and analysis leading to recommendations for strategic solutions.

Profile required

What you bring to our team:

Technical Skills:

  • MS Office Suite
  • JIRA
  • Full Development Life Cycle Experience
  • Project management and budgeting


  • Knowledge of trading and brokerage operations – front to back processing, Fixed Income or Equities instruments.
  • Ability to analyze complex workflow methodologies and make process re-engineering automation recommendations.
  • Must be a self-starter who is comfortable working in a very dynamic environment, with rapidly changing priorities.
  • Experience documenting front to back systems flows
  • Must be able to provide accurate estimation of work effort, and effective status to management as well as clients.
  • Approximately 10 years of experience in financial sector.
  • Strong delivery management skills & functional architecture experience.

Prior Work Experience:

Required/Must have:

  • Project Management / business analysis experience within a Financial Services firm.
  • Experience in front to back processing of trades (either Fixed Income or Equities).
  • Ideal candidate has experience in Operations and/or Technology.
  • BA in Financial or Technology related field.

Due to US Federal Securities law applying to this position, candidates who will apply for this position will be required to submit to an enhanced background screening, including the collection of their fingerprints by a third-party vendor selected by the Financial Industry Regulatory Authority (“FINRA”).

What we do differently at Société Générale

  •  Competitive compensation & benefits offering, including but not limited to:
    • Minimum of 20 days Vacation days + 4 personal days
    • Supportive Maternity, paternity, parental and adoption leave policy
    • Health spending ($2,000/year) and personal spending ($1,000/year) accounts with 75+ eligible reimbursement categories (health, training, electronics etc.);
    • Fully sponsored virtual healthcare assistance and Employee Assistance Program to you and your immediate family;
  • There are many Employee Resource Groups (ERG) to engage with such as Pride and Allies, American Women Network, Black Leadership Network, One planet, etc.
  • We foster a culture of continuous development by encouraging our employees to seek improvements through various training programs (online training and coaching platform such as Coursera, GoFluent, PluralSight, First Finance, and others)

Why join us

Why Join Us

It is with a long-term approach that we are engaging with the world as it is today: a world in which economic development goes hand-in-hand with environmental and social progress.

As a result, we made Team spirit a central value at Societe Generale Canada. We work together to be able to offer each employee the tailored approach they require to grow.

As soon as you arrive, you will be integrated into our teams and will learn every day alongside experts, who will support you in your task.

Get ready to join an innovative company where you can bring your full self to work and evolve with forward-thinking individuals to build the bank of tomorrow!

Business insight

About us

Expanding its activities in Montreal, Société Générale Group is a large multinational bank that counts 130 000 employees located in more than 60 countries around the globe.

At Société Générale, reimagining green IT impact with our focus on sustainable movement is how we interpret our mission as responsible bankers.

Société Générale has positioned itself as a frontrunner in supporting the energy transition and carbon net zero financing.

People are the drivers of change and the world of tomorrow will be shaped by our collective creativity, combined experiences, and diversity of opinions, so that together we can have a positive impact on the future!

Teamwork and collaboration are something that we don't only talk about but that we embody through our work and global initiatives.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 22000Q7K
Starting date: 2022/11/28
Publication date: 2022/09/16