Based in Bangalore, reporting to t he Manager-Communications Resource Hub within the communication department, Societe Generale Global Solution Centre, the Specialist, Digital communications is responsible for defining and managing the digital ecosystem required to run communication activities CMS management, community management, publishing, tracking and monitoring, advice in digital communication.
The scope of responsibility covers all channels promoting Societe Generale’s image and activities in India, in consideration of the global channels and digital teams, and in coordination with the respective contact(s) of the regional communication team.
Identify and deploy channels, technologies and tools relevant for achieving communications objectives
Analyse digital data to draw key recommendations around website, social media and internal channels
Work with communication leads to manage, develop and coordinate the various channels including web, intranet, collaboration and community building technologies, social media, tools etc.
Define and manage the local digital ecosystem, such as website, intranet, internal tools, social media and other tools: define UX, manage CMS, and ensure community management
Webmastering: posting of editorial, illustrative and video content
Promote, amplify and moderate content on social networks
SEO referencing: monitoring of positions, recommendations, optimizations
Represent effectiveness of communications and brand with relevant metrics and dashboards from channels
Conduct social media audits to ensure best practices are being used
Ensure the coordination of the various service providers (web agencies, developers, hosts, graphic designers)
Ensuring integrity of brand standards and guidelines on digital channels
Controls and risk assessment
Digital budget management
Working with vendors and partners to understand best practices and digital technologies for various communications requirements
We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.