Specialist Software Engineer - Production Support

Permanent contract|Bangalore|IT (Information Technology)

Specialist Software Engineer - Production Support

Bangalore, India Permanent contract IT (Information Technology)

Responsibilities

Responsible for all the process in the application.

Ensure the continuity of the business by a strong relationship with the local helpdesk / support team, the infrastructure teams, and the Production Support teams

Manage the communication between the users and the technical / functional team

Manage the check points to ensure the quality of data

Guarantee a high level of service & quality by industrializing the different processes and participating to the local and global projects and by communicating about it.

Make available the knowledge of the local activity by promoting and updating specific documentation

Take part in transversal initiatives

Identify improvement axis and lead the automation of manual checks/tasks

Propose transformation of existing processes both for the business or our production services activities

Should be a self starter, having passion for technology and must be a quick leaner.

Provide support to the junior team members

Profile required

Should have 3+ years of support experience

Expert in Unix shell scripts

Advanced skill on Control-M and SQL Queries

Able to demonstrate the experience on Automation of manual tasks and checks

Knowledge on JIRA - added advantage

Preferred to have banking knowledge (Liquidity Risk - Added advantage)

ITIL Foundation Certification - Added Advantage

Why join us

“We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.

Business insight

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices and sharing their skills with charities. There are many ways to get involved.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 21000QQB
Entity: SG Global Solution Centre
Starting date: 2021/12/02
Publication date: 2021/09/29
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