Specialist Software Engineer - Production Support
Specialist SE - Support:
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Responsibilities
Work actively with team members to ensure production stability with proactive monitoring of the application
Vigilantly address production incidents
Escalate issues and other topics to the right team when needed.
Perform daily checks and apply recovery and troubleshooting procedures strictly.
Work on requests and communicate effectively with users, collaborate with stakeholders and colleagues across FTS locations
Identify opportunities to solve recurring issues and work along with L3 team to deploy the fixes
Work actively with team members to ensure production stability with proactive monitoring of the application
Improve existing documentation
Flexibility to work on rotational shifts and weekends as per business requirement
Improve existing documentation
Strong client driven approach & service oriented
Strong process orientation
Profile Required
Must have skills :
Overall Experience: 4+ years (Application Support, Maintenance & Enhancement)
Expertise on Oracle(Sql/PLSql), Java and Scripting languages (Ksh ,Bash etc)
Ability to learn and monitor on different platforms
Ability to write queries and debug stored procedures on any RDBMS, (Oracle, Sybase)
Investment Banking domain knowledge
Good to have skills:
Knowledge of web services an added advantage
Strong analytical and problem solving skills
Good knowledge of ITIL framework (preferably certified)
Understanding of DevOPS tools and Agile concepts
Bachelor's degree in IT/CS or related field, or equivalent experience required
“We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”
At Societe Generale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.
Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.
If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!
Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.
We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.