Specialist Software Engineer - Technical Support

Permanent contract|Bangalore|IT (Information Technology)

Specialist Software Engineer - Technical Support

Bangalore, India Permanent contract IT (Information Technology)


  • Good understanding of SQL Queries
  • Good Understanding of Problem Management, Incident Management
  • Good Understanding of ITIL Process
  • Open to learn new Techno-Functional topics
  • Good understanding of Upstream and Downstream applications
  • Good verse with Impulse for the Request management
  • Good understanding of MIM process
  • Adhere the SLA Process to respond the End Users as agreed with the Business
  • Should have good analytical skills and pickup faster
  • Should have excellent communication, interpersonal skills and be a team player
  • Should have been engaged on one project for a greater time
  • Experience working in an onsite-offshore model would be an advantage
  • Troubleshoot problems with application development and use

Profile required

  • Require 4 to 6 yrs. of relevant experience on production support
  • Clear understanding of Software Development life cycle and process Oriented
  • Good hands on Autosys with job scheduling and trouble shooting
  • Expert in release and deployment process
  •  worked on Agile or Continuous Delivery (CD) based projects before
  • Should have strong L1 & L2 support experience and good analytical skills

Why join us

“We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.

Business insight

At Societe Generale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.
Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.
If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!
Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 21000M2C
Entity: SG Global Solution Centre
Starting date: 2021/10/11
Publication date: 2021/07/20