Trainee: Client Lifecycle & Digital - Control Tower

Trainee|Hong Kong|Corporate & Investment banking

Trainee: Client Lifecycle & Digital - Control Tower

  • Hong Kong, Hong Kong
  • Trainee
  • Corporate & Investment banking


1st year you will be responsible for:

  • Managing and reporting on KYC client status and KYC data controls related to KYC Periodic Review, Remediation, Trigger Events and New Business Onboarding client population management
  • Support Management Information & Metrics team dedicated to CLD/KYC teams
  • Reporting daily/weekly/monthly/quarterly status of Periodic Reviews, Remediation, Trigger Events and New Business Onboarding; reporting productivity and quality performance metrics; manage changes to population with detailed audit trail
  • Work with the Global stakeholders to prepare the annual campaign of the periodic reviews across Asia entities and businesses. Identify the scope to be delivered, allocate the reviews in the different country portfolios and manage any assignments and re-balancing between different portfolios.
  • Monitor the Asia KYC population throughout the year to ensure that the scope required for review in the current campaign is stabilized and correctly captured

Reporting and Management Information:

  • Take ownership of reporting and monitoring tools and ensure timely delivery of day-to-day Control Tower team deliverables
  • Provide appropriate proposals for the design and enhancement of CLD monitoring processes
  • Support CLD stakeholders on facilitation and coordination of the restrictions process, including escalation and follow-up actions following decisions

2nd year you will be responsible for:

Population Management and Control

  • Work with Asia stakeholders to prepare, manage and track / monitor population for annual campaign of periodic reviews, remediation activities, reviews of trigger events, as well as new business onboarding
  • Support global and cross-regional governance of the scope control process, including conducting analysis and reconciliation on the population and proposing appropriate solutions
  • Support the objective of enhancing collaboration between regions

CLD Cross-team support

  • Contribute to transversal projects impacting KYC functions, including but not limited to projects involving Control Tower function and activities

Candidates with outstanding performance will be considered for early conversion to permanent roles. 

Profile required

  • Hold a relevant Bachelors or master's degree in finance, Business, Science or similar
  • Eager to learn and willing to work on a variety of assignments
  • Ability to adapt quickly to challenging situations and find innovation solutions
  • Demonstrate the capacity to work in a team environment on collective success
  • Excellent written and oral English communication skills
  • Proficient in Excel (use of formulas & VBA/macros for data manipulation and presentation)
  • Proficient in Word (use of Design, Layout, References & Review functionality)
  • Proficient in PowerPoint (use of Design & Format functionality)
  • Fluent English is mandatory

Behavioral Skills:

  • Client - Understanding and Respect: I listen to clients and colleagues in order to understand and anticipate their needs
  • Team Spirit - Synergies: I make cooperation with colleagues in and outside my team a priority
  • Innovation - Change management: I support change
  • Innovation - Simplification: I make things & ideas simple
  • Responsibility - Performance: I strive for high performance
  • Commitment - Care: I demonstrate consideration for others

What We Offer
Your life doesn’t revolve around your job. So, find the job that revolves around your life.

The Trainee role is a full time 24-month contract with Societe Generale where you will have access to a diverse range of training materials to help you succeed, covering various aspects of businesses, including but not limited to technical skills, leadership development, communication skills, client service and relationship management. To be eligible, please ensure you have completed your qualification and will be available to work full time for the duration of Trainee contract.

Business insight

Company Description:

Societe Generale is one of the leading European financial services groups. Based on a diversified and integrated banking model, the Group combines financial strength and proven expertise in innovation with a strategy of sustainable growth. Committed to the positive transformations of the world’s societies and economies, Societe Generale seeks to build together with its clients, a better and sustainable future through responsible and innovative financial solutions. Active in the real economy for over 160 years, with a solid position in Europe and connected to the rest of the world, Societe Generale has over 126,000 employees in 65 countries and supports 25 million individual clients, businesses and institutional investors worldwide (figures as of January 2024). We have a presence in 11 locations across Asia Pacific. With our regional headquarters in Hong Kong – a core hub of the worldwide Societe Generale Group – we employ around 2,200 employees in the region. In addition, Societe Generale's Global Solution Centre (SGGSC) in Bangalore and Chennai supports the Group in Asia Pacific and globally with customized business solutions.

Department Description:

The Client Lifecycle & Digital Department (CLD) resides as part of the Wholesale Clients Technology & Operations division within Global Banking and Investor Solutions (GBIS).

CLD’s mission is to deliver a state-of-the art digital platform, targeting both users and clients in covering pre-trade, execution and post-trade activities. CLD aims to grow our internal client knowledge and deliver a user-friendly experience through the client lifecycle, while mitigating risk to protect the bank.

The APAC Transformation team is a key pillar of CLD and provides Project Management support on Global and Regional initiatives designed to improve operational efficiency and controls.

  • Regulatory transformation (in collaboration with Ops Regulatory Group)
  • Policies & Procedures transformation (in collaboration with Compliance)
  • Client/Counterparty and Business relationship management (focus on CLD) (in collaboration with business lines – Global Markets, Global Finance, Financial Institutions Group, Coverage & Investment Banking, Global Transaction & Payments Services)
  • CLD organization and operating model
  • CLD processes and tools implementation (from quick win to sustainable, globally embedded solutions)
  • People and how to accompany them throughout the transformation

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 24000IHW
Entity: Societe Generale Hong Kong Branch
Starting date: 2024/08/09
Publication date: 2024/07/10