Description of the Business Line or Department
Societe Generale Global Transaction Banking (GTB) includes Payment & Cash Management (PCM), Cash Clearing services, Trade services and Factoring as well as the FX services associated to these activities.
With over 6,000 specialists in over 50 countries, PCM is a strategic activity for Societe Generale, able to offer the expertise of a large international banking group and experience spanning over twenty years.
Summary of the key purposes of the role
KYC Client Outreach Officer should be an expert helping GTPS team regarding to the Know Your Customer (KYC) Review Process.
As such, within the Middle-Office team, the role holder is:
Facilitator of the KYC Review Process from start to end for GTPS team:
Is Owner of the data quality in the KYC review workflow within the team.
Coordinates the whole process (has a 360° view)
Main point of contact for the KYC review process
Participate to ad hoc meetings with KYC team (“CLIC”) to enhance and control the process
Is accountable for the KYC review due date
Completion on time of the KYC review of the counterparties
Raise alerts to the team and the stakeholders, when relevant
Simplify process by removing unnecessary layers of complexity, the role holder is in charge of:
Monitoring the requests coming from KYC analysts or Relationship Managers
Document preparation & control
Documentation quality and certification
Coordination / Facilitation of the whole process (cf. 1)
In charge of monitoring performance and leading continuous improvement actions
Participate in all relevant trainings ensuring exchange of best practice with other European GTPS desks.
Ability to prioritize and ‘smooth’ workload to meet business demands
The role holder may also be requested to fulfil other Middle Office tasks to achieve a steady workload
Summary of responsibilities
Facilitate KYC review process
Exchange best practice with other desks
All our positions are open to people with disabilities
The candidate needs to have basic knowledge in wholesale banking, transaction banking & KYC
Ability to prioritize, spot, understand and solve issues, develop and recommend alternatives or solutions.
Good interpersonal skills including ability to establish and maintain good working relationships both internally and externally.
Ability to escalate in an adequate manner.
Administrative, organizational and time management skills.
Above average written and verbal communication skills.
Good knowledge of MS OFFICE (Excel, Word, Power Point)
The candidate needs to show flexibility and capacity to understand quickly. He/she needs to be autonomous and to take responsibility of his/her job. He/she needs to have initiative, propose solutions and ideas, considering client needs
If you feel you have the required experience and qualifications, then please apply to the SG Resourcing Team, and we will manage your application. At Societe Generale, we believe our people are our strength and are core to the success of our business. As such, we search for, recruit and appoint the best available person on the basis of aptitude and ability, regardless of sex, marital or civil partnership status, race, colour, nationality, ethnic or national origins, pregnancy, disability, age, sexual orientation, religion, belief or gender reassignment
People join for the impact they can have on us. They stay for the impact we have on them. A flatter structure offers visibility and exposure beyond that of our competitors, so you know our names, and we know yours. It's personable, human, and inspires success through passion. By encouraging open mindedness and a willingness to share ideas, we have adapted to market changes and thrived through innovation. Bringing words like “hard work” and “dedication” together with “community” and “respect” has enabled us to work collaboratively and build our future together. We call this Team Spirit and it's what makes us different. It's what makes you different.