Trainee Sales Support Officer

 London - Great Britain       Trainee        Other job functions




Description of the Business Line or Department

Société Générale Global Transaction Banking (GTB) includes Payment & Cash Management (PCM), Trade Services (TRA), Factoring and Supply Chain Finance (SGF) and Cash Clearing Services (BAN), as well as the FX services associated with these activities.

The PCM team delivers and supports cash management products and services that are provided to our corporate customers. With over 6,000 specialists in over 50 countries, PCM is a strategic activity for Société Générale, and we can offer the expertise of a large international banking group and experience spanning over twenty years.

The TRA team delivers all trade-related services such as documentary credits or LCs, Standby Letters of Credit, International guarantees and finance associated across 50 countries.


Summary of the key purposes of the role

Part of the Global Transaction Banking division, the mission of the Sales Support Officer will be to support the PCM Sales in their commercial activities.

In liaison with all the PCM Sales, the successful candidate will help prepare the meetings, attend the meetings, and take responsibility for following up actions points until completion.

By identifying new opportunities (“farming”), the Sales Support Officer will help grow the portfolio organically and increase the NBI of the branch.

Summary of responsibilities 

  • The successful candidate will work with the PCM sales to actively review some of the relationships in their portfolio with an objective to market Payments & Cash Management solutions to increase the NBI.

  • Products and services to be marketed will include, amongst others:

    o              Bank accounts (current, escrow, charged...)

    o              Domestic and international means of payment

    o              Foreign Exchange (when related to cross-border payments)

    o              Electronic Banking products as well as associated services

    o              Liquidity Management solutions

    o              Active cross-selling with the different Business Units of the Bank

  • All commercial actions shall be recorded in the CRM tool and documented on the common drive.

  • Provide feedback from clients/prospects to Product Development Division in order to ensure the Bank maintains a competitive position in the International Corporate Cash Management market.

  • Help the PCM Sales in their commercial activities by providing support on RFPs, preparing specific activity reports, launching KYC requests and customer on-boarding process, drafting commercial presentations and renewing credit.


  • Act as back up of the PCM Sales when they are absent.

  • Assist the team with digital initiative

The PCM Sales Support Officer will have intensive interaction with the Customer Support team and the Product Manager re: operational topics.




Profile Required





  • Develop strong working relationship with the sales and the other Business Units.

  • Liaise at all levels of the national and/or international banking community.

  • It is critical for the candidate to know what a bank is, what is an account and what is a customer.

  • It is important for the candidate to know what is a corporate and what are the general interests of corporations in order to be able to put himself/herself in their shoes and make the right pitch / offer the right products and solutions.

  • Candidate has to be customer oriented as he will attend customer meetings and be the point of contact for follow up actions.  Candidate may also have to negotiate terms and conditions.

  • Microsoft Office - Critical as presentations and reports will have to be done with MS Office.


  • Candidate has to be customer oriented as he will attend customer meetings and be the point of contact for follow up actions.  Candidate may also have to negotiate terms and conditions.

  • Candidate will have to work with and for the PCM Sales as well as with the Customer Support team. Communication, cooperation and team spirit are therefore critical.

  • First language English.

  • Skills in info-graphism and communication (Knowledge of Adobe InDesign would be a plus)





Why Join Us

If you feel you have the required experience and qualifications, then please apply to the SG Resourcing Team, and we will manage your application. At Societe Generale, we believe our people are our strength and are core to the success of our business. As such, we search for, recruit and appoint the best available person on the basis of aptitude and ability, regardless of sex, marital or civil partnership status, race, colour, nationality, ethnic or national origins, pregnancy, disability, age, sexual orientation, religion, belief or gender reassignment

Business Insight

People join for the impact they can have on us. They stay for the impact we have on them. A flatter structure offers visibility and exposure beyond that of our competitors, so you know our names, and we know yours. It's personable, human, and inspires success through passion. By encouraging open mindedness and a willingness to share ideas, we have adapted to market changes and thrived through innovation. Bringing words like “hard work” and “dedication” together with “community” and “respect” has enabled us to work collaboratively and build our future together. We call this Team Spirit and it's what makes us different. It's what makes you different

All our positions are open to people with disabilities

Job code: 19000T6F
Business unit: SG CIB
Starting date: 30/12/2019
Date of publication: 29/10/2019
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Trainee Sales Support Officer

Trainee   |   London - Great Britain   |   Other job functions