Serves as a Subject Matter Expert (SME) related to KYC training processes at both the new client onboarding and periodic review levels.
Manage the development of general and targeted KYC training materials for relevant employees of the Americas Division.
Develop an annual/semi-annual/ quarterly/monthly training and communications calendar to coordinate training for employees.
Deliver general and targeted training to relevant employees of the Americas Division.
Foster strong relationships with first and third lines of defense partners to identify additional KYC training needs for employees.
Assess supervisory findings from federal and state banking regulators to identify additional KYC training topics.
Monitor regulatory landscape to identify additional KYC training topics.
Conduct an annual training needs assessment to ensure coverage of all KYC topics.
Track progress and maintain training records for accurate reporting to Compliance Officer, Senior Management and Head Office.
Manage the training and development of the KYC training department staff.
Supporting new SMEs with buddy training and process orientation.
Assisting with other training project requirements as directed by KYC Management.