Transfer Agency Administrator

Fixed term contract|Dublin|Others

Transfer Agency Administrator

Dublin, Ireland Fixed term contract Others


Description of the Business Line or Department

Societe Generale Securities Services (SGSS) has been active in Ireland for 20 years and is a leading player in servicing Irish domiciled and offshore collective investment vehicles. We act locally as fund administrator and depositary for a wide range of international clients who manage schemes from UCITS to AIFs including private equity and real estate structures, hedge funds and special purpose vehicles.

Summary of the key purposes of the role

Reporting to the Head of Transfer Agency, the Transfer Administrator is responsible the processing of all dealing orders and corresponding reports as well as addressing investor / client queries.

Summary of responsibilities


  • Process all dealing instructions received (subscriptions, redemptions, stock transfers, switches …etc.), ensuring that each transaction is processed accurately and in line with the fund’s prospectus and SGSS internal controls and procedures.
  • Complete daily cash reconciliation and ensure that all amounts have been reconciled and that pending items are investigated properly.
  • Process distributions in a timely manner and ensure all dividend payments are made for good value.
  • Ensure all the necessary reports required by investors, fund managers and 3rd parties are dispatched, as required, and deadlines are met.
  • Ensure monthly statistics and KPIs are updated and reported to management as required.
  • Carry out the registration of new shareholders and maintenance of shareholder accounts
  • Process investor static data amendments in line with company policy and procedures
  • Completing checklists and controls to ensure that all tasks have been completed.
  • Ensure that risk issues (both current and emerging) are escalated promptly to management.
  • Complete archiving and filing on a periodic basis
  • Interact with other team members and management to continuously reduce risk and improve efficiency and productivity within the team.
  • Understand the risks associated with the TA function and actively look for ways to prevent an error.
  • Actively participate in the weekly team meetings

Client servicing

  • Address all shareholder and client queries in a professional and timely manner and prioritise to ensure the delivery of a first-class service.
  • Keep line management informed of client issues and their progress and highlighting to management any client concerns/complaints as a matter of urgency.
  • Maintain a friendly but professional relationship with key client contacts.

Profile required


  • Excellent interpersonal and communication skills.
  • Excellent organisation skills & time management.
  • Ability to work effectively within a team
  • Ability to work in a fast pace environment and with tight deadlines.
  • Excellent attention to details.
  • Ability to effectively communicate both verbally & in writing.
  • A very positive customer focused attitude
  • Desire to learn new skills with a continuous improvement attitude.
  • Fluent in English. French is a plus.
  • PC literacy, in particular MS Excel and MS Word.
  • Knowledge MFTA + eFront system is a plus

Why join us

People join for the impact they can have on us. They stay for the impact we have on them. A flatter structure offers visibility and exposure beyond that of our competitors, so you know our names, and we know yours. It's personable, human, and inspires success through passion. By encouraging open mindedness and a willingness to share ideas, we have adapted to market changes and thrived through innovation. Bringing words like “hard work” and “dedication” together with “community” and “respect” has enabled us to work collaboratively and build our future together. We call this Team Spirit and it's what makes us different. It's what makes you different.

Business insight

If you feel you have the required experience and qualifications, then please apply to the SG Resourcing Team, and we will manage your application. At Société Générale, we believe our people are our strength and are core to the success of our business. As such, we search for, recruit and appoint the best available person on the basis of aptitude and ability, regardless of sex, marital or civil partnership status, race, colour, nationality, ethnic or national origins, pregnancy, disability, age, sexual orientation, religion, belief or gender identity.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 22000P99
Entity: SG CIB
Starting date: 2022/12/05
Publication date: 2022/09/06