Description of the Business Line or Department
Societe Generale Securities Services (SGSS) has been active in Ireland for 20 years and is a leading player in servicing Irish domiciled and offshore collective investment vehicles. We act locally as fund administrator and depositary for a wide range of international clients who manage schemes from UCITS to AIFs including private equity and real estate structures, hedge funds and special purpose vehicles.
Summary of the key purposes of the role
Reporting to the FPS Head of Operations with strong interactions with senior management, the Transfer Agency Deputy Manager is responsible for, amongst other things:
Managing the Transfer Agency team with a focus on leadership, governance, client relationships and resource management
Managing the day to day activity of the team ensuring a high level of client service
Overseeing the legal and regulatory environment with specific focus on Anti Money Laundering (AML) /Tax regulations and their implementation within the Transfer Agency perimeter;
and, implementing and maintaining robust processes for the function covered.
Summary of responsibilities
Supervise the day to day activity of the team to ensure completion of key tasks such as dealing registration and reconciliation, fostering a positive attitude, leading by example and prioritising client and investor service
Actively control risks in the area, identifying and implementing strong controls and procedures to mitigate
Build a strong relationship with clients, enhancing the commercial relationship and ensuring client satisfaction
Meet with clients for performance reviews, present the TA team processes to prospective customers and ensure a client focus throughout the team
Oversee the process of on boarding new clients, reviewing client set-up requests and legal documentation and ensure that all funds are set up in TA systems in accordance with the rules of the fund
Participate in governance of outsourced activity, including supervising service providers, conducting onsite reviews, reviewing and implementing SLAs, monitoring KPIs and joining quarterly and annual steering committees
Ensure governance is running smoothly, minute meetings and ensure actions are logged to ensure proper tracking until resolution
Act in support of the Head of TA in completion of governance and regulatory tasks
Be a key contact point for auditors, ensuring successful implementation of controls and facilitating queries
Actively monitor the regulatory environment for changes to regulations and guidelines, conducting associated gap analysis on current processes and improving as necessary
Work with other departments such as Fund Accounting, Trustee, Custody and Finance to ensure a high level of support/service for the clients
Provide explanations / training on guidance defined on regulatory requirements (both internal and external)
Attend industry events relating to AML and TA, monitoring communication from the Central Bank, review updated guidelines or industry papers and transposing any updates to company policy and procedures
We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.