Transfer Agent Fund Order Processing - CDI

Permanent contract|Luxembourg|Customer service

Transfer Agent Fund Order Processing - CDI

Luxembourg Permanent contract Customer service

Responsibilities

Mission: The Transfer Agent is responsible for the processing of all dealing orders and corresponding reports as well as addressing investor / client queries in a timely manner.

Tasks and responsibilities:

Transactions management

• Receives and places new transactions received from shareholders (subscriptions, redemptions, switches and transfers) in the transfer agency system, according to procedures in place

• Manages the SWIFT queues and ensures that the repair SWIFT messages are processed within the funds trading cut-off times

• Ensures daily deadlines are met in a multi-batch environment

• Processes Capital Calls and Dividends, including communication to investors 

• Follows-up on payments made and received

Process control and reporting

• Ensures effective understanding of specific process and strict adherence to relevant procedures

• Ensures effective compliance and controls in own area

• Prepares / Updates procedures and checklists in cooperation with management

• Participates to tests and trainings when requested

• Participates in periodical audits, Compliance and Risk sample checks

• Carries on reporting activities for clients and investors

• Produces monthly KPIs / Permanent Supervision within the agreed deadline

Relationship with clients and internal stakeholders

• Chases clients when requested

• Handles internal and external queries in a professional and timely manner

• Acts as point of reference or expertise for colleagues.

Profile required

• Good knowledge of Alternative Investment funds;

• Good knowledge of legal obligations;

• Good transversal knowledge of Transfer Agency activities;

• Knowledge of the MultiFonds TA system;

• Good knowledge of Microsoft Office, especially Excel and Macros;

• Strong French knowledge and English knowledge, good level of Italian and/or German;

• Organisation and rigor;

• Analytical mind;

• Client orientation;

• Quality orientation;

• Interpersonal skills;

• Team spirit;

Position not subject to MIF II.

Why join us

Société Générale Luxembourg is a multi-category bank offering every employee the possibility to have several careers in a professional career path. Internal mobility and training are two core areas we focus on, in a dynamic, prosperous and evolving context.

Business insight

We offer our employees a working environment adapted to the evolution of the business lines; this translates in two key words: remote working & agility (depending on the department).

Our unique geographical location in the heart of the City Centre and close to the Luxembourg City train station allows our employees to benefit from the advantages of a European capital.

“Building together, with our clients, a better and sustainable future through responsible and innovative financial solutions”.
Our CSR strategy is at the heart of our DNA and the Group wishes to position itself as one of the key players in the fight against climate change by supporting customers in their energy transition. In Luxembourg, our international environment offers us tremendous diversity within our teams, for which we guarantee equal opportunities.

Our open-innovation lab #Leplateaulux, in connection with the Luxembourg innovation ecosystem, allows our employees to benefit from proximity with external start-ups and internal project developers.

Société Générale Securities Services (SGSS), the Securities business line of Société Générale Group, is one of the main Administration and Custody actors for mutual funds in Luxembourg. We offer a complete range of services for institutional clients: liquidity management, compensation, depositary and conservation services, funds administration and asset servicing, transfer agent and issuer services.

Our Recruitment process:

The short-listed candidates will be invited to one or more face to face interviews in order to discuss about their experience, skills and values. In order to finalize the recruitment process, the selected candidate will have to present a certain number of supporting documents before his integration (copy of diplomas, proof of previous jobs, and possibly an extract of the criminal record (bulletin n ° 3 for the Grand Duchy of Luxembourg).

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 21000DRL
Entity: Société Générale Securities Services
Starting date: 2021/06/01
Publication date: 2021/05/14
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