Trust Administrator

Permanent contract|Guernsey|Private Banking

Trust Administrator

Kleinwort Hambros
Guernsey, Channel Islands Permanent contract Private Banking

Responsibilities

Description of the Business Line or Department

The purpose of the Fiduciary department is to deliver a high-quality trust and company administration service to the underlying client base in the most cost effective and commercial manner for the ultimate shareholder.

The business line has SG Trust Asia, SGKH Trust CI Limited and SGKH Trust London within its scope.

Summary of the key purposes of the role

To support the team and complete the day-to-day activities involved in the administration of a number of client structures (for example Trust, Partnerships and Companies).

To develop understanding of the JFSC/ GFSC regulations and AML/ KYC legislation (Plus any others that are relevant) and how they impact the day-to-day activities.

Summary of responsibilities

  • To act as an effective member of the fiduciary team, and assisting other members of the team to ensure that all business objectives are met in a timely manner, and all operational standards and controls are complied with, to maintain a sustainable fiduciary business.
  • To help maintain the highest level of trust and company administration to minimise business risk, and to adhere to a culture of compliance with policies, appropriate risk management, and use the principles of treating customers fairly (TCF) where appropriate i.e., when dealing with complaints/queries.
  • To assist in the development of working relationships with clients, intermediaries and internal contacts to maximise client retention. Having confidence to communicate and build rapport with colleagues, line managers, other departments and intermediaries.
  • Listens and demonstrates understanding of instructions given.
  • To demonstrate an understanding of fiduciary responsibility in order to protect the client, yourself, the team and the business.
  • Ensure that workload is prioritised efficiently and completed in accordance with established deadlines.  Follow up on tasks that have been passed to other team members/ intermediaries or on queries raised for allocated work. 
  • Take responsibility for work allocated.
  • To support the client facing team, whether that be in your direct line reporting or across departments. Work well with or without direct supervision.
  • Demonstrate a positive, supportive and enthusiastic attitude, taking an interest in different roles, departments to deepen knowledge and understanding of the Trust Company.
  • Basic minute writing skills, arrange payments, filing of documentation in line with internal procedures.
  • Understanding of business processes and procedures.
  • Time record accurately and make best use of time.
  • Achieve target chargeability.
  • Ask questions when unsure or to gain greater understanding and know when to escalate matters to line manager or superior.
  • Analyse and summarise data, present findings in a logical format.
  • Completion of mandatory training within timeframe specified.

Profile required

Competencies 

Required:

  • No previous work experience required.
  • Ability to demonstrate basic communication and relationship building skills, in order to seek information, understand others, facilitate teamwork and build confidence.
  • Good numeracy and literacy skills
  • Attention to detail and accuracy

Desirable:

  • Ability to understand basic trust and company legal document and accounts.
  • Basic understanding of the relevant laws relating to ‘Trust Company Business’ in the role location.
  • A basic understanding of the duties and responsibilities of a Fiduciary
  • Willingness to undertake professional studies relevant to role.

Why join us

People join for the impact they can have on us. They stay for the impact we have on them. A flatter structure offers visibility and exposure beyond that of our competitors, so you know our names, and we know yours. It's personable, human, and inspires success through passion. By encouraging open mindedness and a willingness to share ideas, we have adapted to market changes and thrived through innovation. Bringing words like “hard work” and “dedication” together with “community” and “respect” has enabled us to work collaboratively and build our future together. We call this Team Spirit and it's what makes us different. It's what makes you different.

Business insight

If you feel you have the required experience and qualifications, then please apply to the SG Resourcing Team, and we will manage your application. At Société Générale, we believe our people are our strength and are core to the success of our business. As such, we search for, recruit and appoint the best available person on the basis of aptitude and ability, regardless of sex, marital or civil partnership status, race, colour, nationality, ethnic or national origins, pregnancy, disability, age, sexual orientation, religion, belief or gender identity.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 22000WUF
Entity: Kleinwort Hambros
Starting date: 2023/02/20
Publication date: 2022/11/29
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