Come on join the Dynamic and Driven IT infrastructure teams in a digital transformation journey
Created on July 1st 2009 the Global Technology Services (GTS) department supports all the IT infrastructures of Société Générale Group and its subsidiaries (Crédit du Nord, Fran finance, etc.) in France and abroad. Today it represents almost 3500 employees around the world.
Its mission? To provide to the Group's businesses lines reliable IT services by providing offers, services levels and optimized costs that meet the needs of their internal clients; such as hosting business applications, workstations, collaborative services, network and telephony.
The Digital Workplace Services (DWS) Group is responsible for all services delivered to end-users like Desktop Services (Physical/virtual, mobile workstations & print services), Unified communication services (Messaging , Phones, Trading Telephony and meeting room conferencing solutions) , collaboration services , user facing support functions and all associated technical services (collaborative tools, messaging, desktop engineering, security, technical directories) and all infrastructure services that support these services like User data management, IT directories and Multi-factor authentication, Packaging and software deployment services
In that context: The User Support (“USU") Team provides both remote helpdesk (Level 1) and in person (Level 2) end user support in all AME locations including United States, Canada and South American Offices.
We are looking for our local User Support Services (USU) Client Services Manager to be part of the DWS Team and Help drive the future of USU.
We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.