Banking operations management

Banking operations make sure our processes and transactions are executed correctly, which minimising risk and maximising quality of service. You’ll find these jobs in the middle and back office teams of all our business units.

International/European Back Office Manager

Part of Global Transaction & Payment Services (GTPS), you are in charge of international transactions for a client portfolio that includes foreign banks and large accounts. You ensure accurate handling and monitoring of remittances to the various clearing systems that enable banks and financial institutions to make transactions among themselves. You are customer oriented, handling their requests and settling disputes, if necessary.

Electronic Banking Advisor

You are a technical expert who works in the department in charge of e-commerce operations. Your job is to help retail banking customers and branch Customer Advisors with their electronic banking requirements (credit cards, automatic withdrawals and consultation). You work is done remotely via phone, e-mail, web and fax.

Collateral management analyst - SG CIB

Collateralisation aims to reduce counterparty risk incurred on OTC market transactions by setting up a guarantee. This contract defines how the assets used as collateral are calculated. The collateral management analyst is in charge of reconciling portfolios of transactions with the counterparty, calculating the value of these portfolios, and exchanging collateral assets with the counterparty as stipulated in the contract. Working closely with all functions of operations management, you are involved in contract management, calculating and verifying the valuation, managing margin calls and disputes, while contributing to the improvement of processes.
Significant experience in operations management and a keen understanding of counterparty risk are essential to performing this role, which has a strong relational dimension.

Trading support and market operations follow-up analyst - SG CIB

As a member of the Trading Support And Market Operations Follow-Up team, you ensure the integration of transactions in the information system (input, control, validation). You are the interface between the front office and all support functions, particularly when issues arise.
Good knowledge of financial products, responsiveness and interpersonal skills are required.
 

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