Commercial/Client Relationship Management

Do you like working with customers face to face? Want to help build relationships and find the right solutions to their banking needs? There are sales and client relationship management opportunities in all our business units, from retail banking to corporate and investment banking, asset management to insurance.

Welcome Agent and Online Customer Advisor

You help customers with their daily account management requirements. You provide products and banking services tailored to their needs (savings, payment cards, banking, insurance, etc.) or you put them in contact with their branch Customer Advisor.

Often the first point of contact with our customers, you strive to respond quickly and effectively to their requests and anticipate their need, regardless of the mode of contact (walk-in, phone, email or mail).

Your outgoing nature, your curiosity and your rigor are all assets when it comes to maintaining the close and quality relationship that we wish to provide our customers.

The diversity of skills you will acquire in these roles will enable you to move into a branch Customer Advisor position.

Customer Advisor for Individuals

You respond to customer inquiries, offer them products and services that match their needs, and advise on investments and lending.

After a few years of experience in this position, you can move up to Assistant Branch Manager or Branch Manager.

Assistant Branch Manager or Branch Manager

At the head of a team of three to ten people, your main tasks are to oversee the relationship with customers, ensure good operational risk management and compliance with rules and procedures, organise marketing operations, and attract new customers.

You are also responsible for the profitability and budget of the branch.

Your management skills will lead you to become the director of a larger agency or to supervise several agencies. This function also opens doors to positions in sales and marketing.

See our other commercial positions in retail banking in France

Customer Insurance Advisor

You are the go-to person for branch-based Customer Advisors and customers. You answer their calls, analyse their needs and manage their requests. You advise them on property insurance, helping them increase their protection and add coverage options. You also help them sign up for new policies. You handle the paperwork and ensure the quality of the underwriting.

Your first two and a half months on the job are spent in special paid training. You are then offered an attractive career path that will enable you to acquire new skills and move up the Customer Advisor career ladder.

Financing specialists - SG CIB

This position calls for both technical and commercial skills. You work on local or international projects that require high level financing solutions and the solving of tax, law or accounting issues. Client focus is at the heart of your business. You cooperate with other business lines to draw up term-sheets and financial offers, carry out cash flow modeling and operational analysis for Credit Committees and are closely involved in negotiations with risk, syndication and legal experts.

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