Consultant Technical Lead - Windows
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Key Responsibilities
Windows Environment Support
- Provide Tier 2/3 support for Windows client and server environments.
- Troubleshoot OS‑level issues, application failures, performance problems, and agent-related incidents.
Active Directory & DNS
- Manage and troubleshoot Active Directory objects, Group Policy, OU structure, and authentication issues.
- Perform DNS configuration, monitoring, and resolution problem troubleshooting.
SCCM / Endpoint Configuration Manager
- Administer SCCM (System Center Configuration Manager) for software deployment, client health, collections, and compliance.
- Troubleshoot SCCM agents, communication issues, and reporting discrepancies.
Patching & Compliance
- Execute monthly patch cycles for Windows systems using SCCM.
- Validate patch compliance and remediate failed deployments.
- Assist in vulnerability mitigation through OS updates and configuration improvements.
Upgrades & Migrations
- Participate in OS upgrade and migration projects (e.g., Windows 10 → Windows 11, server OS transitions).
- Support endpoint migrations, device enrollment, and agent installation/repair.
- Document process changes and ensure smooth end‑user communication.
Incident Resolution & Documentation
- Work through escalated incidents, perform root‑cause analyses, and propose corrective actions.
- Maintain system documentation, runbooks, and troubleshooting guides.
- Collaborate with cross‑functional teams (network, security, cloud, etc.) to resolve complex issues.
Required Skills & Experience
- Strong experience in Active Directory administration (GPOs, user/computer mgmt, ACLs).
- Solid understanding of DNS, DHCP, and core Windows networking.
- Hands‑on experience with SCCM (administration, deployments, client health).
- Expertise in Windows patching, OS upgrades, and migration processes.
- Proven ability to diagnose and troubleshoot agent-related issues (SCCM, antivirus, monitoring tools, etc.).
- Good scripting knowledge (PowerShell is a plus).
- Analytical mindset with excellent communication skills.
Preferred Qualifications
- Familiarity with endpoint security and hardening standards.
Et si c’était vous ?
Key Responsibilities
Windows Environment Support
- Provide Tier 3 support for Windows client and server environments.
- Troubleshoot OS‑level issues, application failures, performance problems, and agent-related incidents.
Active Directory & DNS
- Manage and troubleshoot Active Directory objects, Group Policy, OU structure, and authentication issues.
- Perform DNS configuration, monitoring, and resolution problem troubleshooting.
SCCM / Endpoint Configuration Manager
- Administer SCCM (System Center Configuration Manager) for software deployment, client health, collections, and compliance.
- Troubleshoot SCCM agents, communication issues, and reporting discrepancies.
Patching & Compliance
- Execute monthly patch cycles for Windows systems using SCCM.
- Validate patch compliance and remediate failed deployments.
- Assist in vulnerability mitigation through OS updates and configuration improvements.
Upgrades & Migrations
- Participate in OS upgrade and migration projects (e.g., Windows 10 → Windows 11, server OS transitions).
- Support endpoint migrations, device enrollment, and agent installation/repair.
- Document process changes and ensure smooth end‑user communication.
Incident Resolution & Documentation
- Work through escalated incidents, perform root‑cause analyses, and propose corrective actions.
- Maintain system documentation, runbooks, and troubleshooting guides.
- Collaborate with cross‑functional teams (network, security, cloud, etc.) to resolve complex issues.
Required Skills & Experience
- Strong experience in Active Directory administration (GPOs, user/computer mgmt, ACLs).
- Solid understanding of DNS, DHCP, and core Windows networking.
- Hands‑on experience with SCCM (administration, deployments, client health).
- Expertise in Windows patching, OS upgrades, and migration processes.
- Proven ability to diagnose and troubleshoot agent-related issues (SCCM, antivirus, monitoring tools, etc.).
- Good scripting knowledge (PowerShell is a plus).
- Analytical mindset with excellent communication skills.
Preferred Qualifications
- Familiarity with endpoint security and hardening standards.
Mandatory Qualifications
Required Qualifications & Experience
- 15+ years of progressively responsible experience administering Windows Server in large enterprise environments (1000+ servers or multi‑region).
- Deep expertise in:
- GPO, DNS/DHCP, multi‑site replication, LDAP/Kerberos.
- PowerShell (advanced scripting, DSC, automation at scale).
- Virtualization: Hyper‑V and/or VMware (HA/DRS/Clusters/Storage).
- Hybrid identity: Microsoft Entra ID/Azure AD, AAD Connect/Cloud Sync, SSO/federation.
- PKI/AD CS and certificate lifecycle management.
- WSUS and MECM/SCCM for patching and configuration.
- Failover Clustering, S2D, DFS, File/Print, IIS, RDS.
- Backup/restore frameworks (e.g., Veeam) and tested DR strategies.
- Server security hardening, vulnerability remediation, and audit support.
- Strong troubleshooting across OS, authentication, networking (TCP/IP, routing, VLANs, firewalls, DNS), and storage layers.
- Proven ownership of platform upgrades/migrations (e.g., 2012 R2 → 2019/2022), domain functional level raises, and legacy remediation.
- Experience operating under ITIL practices (Change, Incident, Problem, CMDB).
- Excellent documentation, stakeholder communication, and mentoring skills.
Plus qu’un poste, un tremplin
Why Join Us
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.
At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!
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