Senior Analyst - HR Services

HR Shared Services- Onboarding - Sr. Analyst

ROLE DESCRIPTION (SUMMARY)

Process involves support provided to a spectrum of Human Resource (HR) functions which are largely transactional in nature. Engage in processing transaction as per the standard operating procedures and guidelines whilst maintaining good quality of work and timely delivery. Ability to update Process documentation (SOPs/Operating Instructions). Strong Written and verbal communication is mandatory

KEY RESPONSIBILITIES:

Manage the Recruitment Backoffice Process and coordination with TA team and HR Ops

Knowledge on TALEO or any other Recruitment tool is preferable

Manage the activities pertaining to Onboarding, Background Verification, Vendor payouts and management & Offer Management.

Generating MIS reports, analyze the report trends.

Perform first level quality check for all the deliverables and update the necessary tracker to record the quality of client deliverables

Perform Morse controls, including managing anomaly

Adhere to information security guidelines of SGGSC

Maintain utmost confidentiality of the information received

REPORTING STRUCTURE : OPS Lead

EDUCATIONAL QUALIFICATION: Any Bachelor degree, preferably MBA in HR

LEADERSHIP SKILLS: • Client   • Team Spirit   • Commitment   • Responsibility   • Innovation  

KEY SKILLS: Learning Agility, Proactiveness, Accountability, Interpersonal skills

OTHER SKILLS: Verbal Communication, Time Management, Problem solving, Decision Making

TOOLS: PeopleSoft, MS Office

BEHAVIORAL COMPETENCIES:

Accountability Advanced

Description: Ability to take ownership of one's activities, accept responsibility for them and share results in a transparent manner

Indicator: Accepts responsibility for outcomes of one’s work; admits mistakes and refocuses efforts when appropriate

Active Listening Advanced

Description: Active listening involves paying attention, withholding judgment, reflecting, clarifying, summarizing and being empathetic

Indicator: Actively asks questions to confirm understanding

Change Catalyst Intermediate

Description: Ability to initiate change to achieve desired business outcomes; facilitates the implementation and acceptance of change within the workplace

Indicator: Actively seeks information about the logic or basis for change and focuses on the beneficial aspects of change

Conflict Management Intermediate

Description: Ability to identify and eliminate conflicts fairly and effectively

Indicator: Able to view all stakeholders as equal partners in terms of their right to express their own viewpoints

Decision Making Beginner

Description: Chooses effectively between two or more courses of action

Indicator: Uses policies and standards as guidelines for decision making

Entrepreneurship Beginner

Description: Ability and inclination to take actions beyond the job requirements; willingness to venture beyond regular BAUs and facilitate to pioneer initiatives

Indicator: Ability to understand the intricacies of the business process and identify opportunities to provide solutions; Ability to communicate ideas to relevant stakeholders and gain buyin. Drive and persistence to work beyond BAU tasks

Giving and receiving feedback Beginner

Description: Offers praise or corrective suggestions as required

Indicator: Sees the value in giving feedback; Gives honest and constructive feedback to other team members and proactively seeks feedback on own performance

Influencing Beginner

Description: The ability of a person to affect, to shape, or to transform the opinions and the behaviors or actions of other people without necessarily having a formal authority over them

Indicator: Takes steps or different approaches to persuade, which can include careful preparation of data, documentation or facts to support a position in a presentation or discussion

Interpersonal skills Intermediate

Description: Keeps one’s emotions under control and restrains negative actions when faced with opposition or hostility from others or when working under stress

Indicator: Remains calm when one's own position or opinion is opposed by stakeholders

Interviewing skills NA

Description: Understands the requirements and hires the right candidate to fulfil those requirements by asking the right questions in an unbiased manner

Indicator: NA

Learning Agility Advanced

Description: Ability and willingness to learn and apply that learning to perform successfully in new situations

Indicator: Puts new knowledge, understanding, or skill to practical use on the job; furthers learning through trial and error

Negotiation Intermediate

Description: Process by which compromise, or agreement is reached while avoiding arguments and disputes

Indicator: Listens to differing points of view and promotes mutual understanding

Networking Beginner

Description: Networks in a manner to build trusting and effective relationships to achieve business goals

Indicator: Builds rapport with various stakeholders

Open Mindedness Advanced

Description: Understands the difference between self and others in terms of culture, backgrounds, gender, attitudes and values; and thereby demonstrates inclusivity

Indicator: Advocates the value of diversity to others; takes actions to increase diversity in the workplace

Proactiveness Intermediate

Description: Takes timely actions by causing change instead of only reacting to change once it has happened

Indicator: Questions established processes and suggest changes

Problem Solving Intermediate

Description: Must be able to define problems and opportunities, generate different courses of action, evaluate the constraints and risks associated with each course of action identified and select the viable option

Indicator: Identifies and evaluates the advantages/benefits associated with the options identified and also seeks others’ opinions for alternative courses of action

Result Orientation Beginner

Description: Drive to achieve value added results, and the ability to focus one’s attention on delivering key objectives and positive outcomes for oneself, one’s team and the business with a sense of urgency

Indicator: Takes ownership in own work, seeing things through to completion and ensuring quality standards are met

Self Awareness Intermediate

Description: The ability to recognize your own emotions and how they affect your thoughts and behavior’s; know your strengths and weakness; and have self confidence and the willingness to accept and work on your gap areas

Indicator: Demonstrates willingness to test one’s emotions and abilities by seeking the inputs of others; recognizes and values differences

Strategic Focus Beginner

Description: Cultivates an environment in which the organization’s vision is practiced by staff, faculty and others. Aligns work priorities, processes, and practices to achieve the desired vision

Indicator: Understands the importance of the organization’s vision and value proposition

Time Management Intermediate

Description: Achieving enhanced results through effective utlisation of one's time while also valuing the time of others

Indicator: Makes appropriate preparations so that own and others’ work can be done effectively

Verbal Communication Advanced

Description: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message

Indicator: Manages audience/ stakeholders effectively and uses body language that is consistent with verbal communication and aids understanding

SHIFT TIMING: General

TOTAL EXPERIENCE (Years): 5-6

RELEVANT EXPERIENCE (Years): 4-5

Requirement:

Team: HRCO IN

Shift:  General Shift

Location: Bangalore

Career Level: Sr. Analyst

“We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.

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