Transformation Team Lead

• Lead and develop teams across multiple business processes, fostering a culture of accountability, collaboration, and continuous improvement.
• Define, monitor, and drive team performance objectives, ensuring alignment with business goals.
• Support employee development, engagement, and performance management activities.
• Manage operational escalations and act as a key decision-maker in resolving complex issues.
• Monitor business performance, budgets, forecasts, and resource planning activities.
• Build strong relationships with internal and external stakeholders, facilitating strategic and operational governance meetings.

Transformation & Continuous Improvement

• Lead end-to-end transformation initiatives aimed at improving operational efficiency, customer experience, and business performance.
• Identify, prioritize, and implement process improvement opportunities across people, processes, technology, and data.
• Conduct process assessments and define future-state solutions that increase scalability, quality, and productivity.
• Drive a culture of continuous improvement using methodologies such as Lean, Six Sigma, BPM, Process Mapping, or similar approaches.
• Collaborate with operational and support teams to standardize processes and embed best practices.

Automation & Digital Enablement

• Identify opportunities to leverage automation, analytics, AI, and digital solutions to improve operational performance.
• Support the implementation of technology-enabled transformation initiatives.
• Contribute to the adoption of innovative tools and new ways of working.

Project & Change Management

• Coordinate transformation projects from design through implementation and benefits realization.
• Manage project plans, risks, dependencies, milestones, and stakeholder expectations.
• Drive change management activities to ensure successful adoption of new processes and solutions.
• Monitor and report transformation outcomes, KPIs, and business impact.

• Proven experience in leading teams within operations, shared services, business services, or similar environments.
• Strong people management skills, with experience coordinating medium to large teams.
• Experience in business transformation, process improvement, operational excellence, or continuous improvement initiatives.
• Solid understanding of project management and change management principles.
• Experience working with senior stakeholders and managing cross-functional initiatives.
• Knowledge of Lean, Six Sigma, Business Process Management, Process Mapping, or similar methodologies represents an advantage.
• Exposure to automation, analytics, digital transformation, or AI-driven initiatives is considered a plus.
• Strong analytical and problem-solving capabilities.
• Excellent communication and stakeholder management skills.
• French&English proficiency required.

Success in this role means

• Delivering measurable operational improvements and transformation outcomes.
• Building high-performing and engaged teams.
• Driving automation and simplification opportunities.
• Ensuring stakeholder satisfaction and strong governance.
• Creating a culture focused on innovation, accountability, and continuous improvement.

Here, you will find a flexible workplace and culture making this experience a real career accelerator.

• competitive compensation & remuneration, including annual performance bonus;
• preventive healthcare plan, and group health & life insurance;
• wide range of flexible benefits within a monthly budget;
• office perks, wellbeing and mental health programs;
• various social benefits and bonuses for personal or family events;
• 9-to-5 workday & flexible working environment (hybrid);
• additional paid and unpaid time off, including Sabbatical leave;
• unlimited access to various eLearning resources.

We are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.
We are an equal opportunities employer, and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.