SALES ADMIN ASSISTANT

As a Sales Admin Assistant within Bernstein’s Sales Administration team, you will report to the Sales Admin Assistant Lead in London and provide day-to-day administrative support to the Sales team. You will play a key role in ensuring accurate expense processing, effective management of shared communications and reliable client interaction data. Working closely with colleagues in London and India, you will manage operational activities, resolve issues proactively and contribute to continuous process improvement while maintaining high standards of control and compliance.

Your main responsibilities will include:

·       Manage and submit Sales team expenses accurately and on time through Concur, in line with internal policies and procedures.

·       Provide back-up support for colleagues responsible for expense processing, including coverage of Sales team expenses when required.

·       Take ownership of outstanding expense-related issues and follow them through to resolution.

·       Liaise proactively with the processing team in India to investigate and resolve queries.

·       Identify and propose opportunities to improve the efficiency of the expense submission process.

·       Monitor the shared team inbox and ensure enquiries and requests are addressed promptly.

·       Categorise and prioritise messages according to urgency and importance, following up on outstanding actions as needed.

·       Maintain clear, consistent and transparent communication so that relevant team members have access to the information they need.

·       Provide concise updates and summaries, and facilitate regular team briefings to review tasks, maintain alignment and address communication gaps.

·       Support the periodic upload and submission of client interaction data, working closely with the main interaction submitter.

·       Use Excel and CRM-related tools to administer data and support interaction submission activities.

·       Contribute to continuous improvements that increase process efficiency and enhance information quality.

·       Comply with all applicable risk, regulatory and internal policy requirements relevant to the role and the business.

·       Read, understand and follow the Company’s Conduct and Standards and any corresponding regulations.

·       Keep up to date with policy changes communicated through internal announcements or intranet updates.

·       Manage routine activities with an appropriate level of autonomy and follow issues through independently within established procedures and governance.

·       Experience in data administration and previous exposure to CRM systems.

·       Strong Excel skills and good command of the Microsoft Office suite.

·       Ability to support client interaction data submissions and contribute to process-improvement initiatives; full training will be provided for this part of the role.

·       Ability to understand and comply with internal policies, risk requirements and regulatory obligations, acting with integrity and diligence.

·       An understanding of coding would be an advantage but is not essential.

·       Effective written and spoken English, with the ability to communicate clearly and provide concise, relevant updates to a range of teams and stakeholders.

·       Strong organisational and time-management skills, with the ability to prioritise and follow up on multiple requests.

·       Excellent attention to detail and the ability to work under pressure while maintaining accuracy and meeting deadlines.

·       Proactive, practical and solution-oriented, with the ability to work independently, take ownership and follow issues through to resolution.

·       Collaborative and reliable, with a strong sense of team spirit and commitment to collective success.

·       Open to improvement and innovation.

Bernstein SG is a joint venture between AllianceBernstein and Société Générale. It is a global leader in cash equities, combining high-quality equity research, sales and trading capabilities to serve institutional investors, corporates and financial institutions across North America, Europe and Asia-Pacific.

The successful candidate will be employed by SG GSC Morocco and fully dedicated to supporting Bernstein SG: the employee’s day-to-day activities, deliverables and interactions will contribute directly to Bernstein SG’s Sales Administration operations.

The Sales Admin Assistant will work closely with Bernstein SG’s Sales team under the supervision of the Sales Admin Assistant Lead based in London. The role also involves regular collaboration with the main interaction submitter and liaison with the processing team in India, within an international and cross-functional environment.

Société Générale Global Solution Centre Morocco (SG GSC Morocco) is a subsidiary of the Société Générale Group and forms part of its international network of Global Solution Centres. Based in Morocco, with a presence in Abidjan, it provides operational, business and technology expertise to support several of the Group’s business lines and their transformation.

SG GSC Morocco brings together financial, operational and technology capabilities across the value chain, supporting Société Générale’s international Corporate and Investment Banking activities as well as Retail Banking activities in Africa. It offers an international and collaborative working environment focused on professional development, continuous learning, innovation and mobility.

Within this framework, SG GSC Morocco hosts teams that provide dedicated services to Bernstein SG.

The information collected on this website is processed for the purpose of meeting the recruitment needs of SG GSC Morocco. This data is processed by the company’s internal departments. In accordance with Law No. 09-08, promulgated by Dahir No. 1-09-15 of 18 February 2009, concerning the protection of individuals with regard to the processing of personal data, you have the right to access and rectify your personal information. You may exercise these rights by contacting donnees-personnelles.gsc.morocco@sgcib.com. You may also object, on legitimate grounds, to the processing of your personal data. This data may be transferred abroad. These processing activities have been notified to and authorised by the CNDP under the following numbers: A-RH-239/2019 and T-RH-119/2019.