Digital transformation and innovation analyst

YOUR ROLE

Our team located in the business center of Bucharest is looking for its next VIE to join a dynamic and ambitious adventure.

As part of the Client Value & Digital Experience team, you will be a key element in the strategic implementation of our action plan to digitalize our products, optimize current digital flows and boost our digital marketing strategy.

 WHAT YOU WILL ACTUALLY DO

·       Be the users’ advocate

·       Build wireframes, mockups and user flows in Figma to support product managers in the implementation of their customer experience roadmap and objectives

·       Help rethink complex paper flows into simple, user-friendly digital flows for distributors and clients

·       Support stakeholders in creation, implementation and launch of new products

·       Collaborate with legal, product and compliance, IT teams to reach digital objectives

·       Organize feedback and support testing/iteration

·       Help improve and maintain the company’s website using a Content Management System (

·       Support with digital campaigns ideas to promote our company on LinkedIn

·       Create visuals for product campaigns using Canva

·       Encourage innovation and propose the implementation of new trends on the market

·       Implement and analyze customer satisfaction surveys

·       Establish and track key success indicators

·       Identify CSR features to be implemented in new or existing products

The team is ready to welcome you and guide you with our unicorn, monthly events, coffee and Romanian courses..

·       Masters degree in business, marketing or digital-related fields

·       Experience in digital marketing projects

·       Basic knowledge of UX/UI techniques and customer digital behavior patterns

·       Fluent English

·       Familiarity with LinkedIn

·       Basic knowledge of Agile principles

·       (Nice to have) Experience in working with cross-functional teams

·       (Nice to have) Experience in the insurance/finance industry

·       (Nice to have) Comfortable with using design tools (Figma, Canva)

QUALITIES FOR THE MISSION: 

·       Will to learn visual composition and UI/UX concepts

·       Digital savvy

·       Good communication and presentation skills

·       Attention to details

·       Open-mindedness and adaptability

·       Problem-solving skills

·       Curiosity

·       Orientation to client

·       French and Romanian are a plus

At the heart of the Société Générale Group's development strategy, the mission of Société Générale Assurances is to protect its policyholders and their assets, over the long term and at every stage of their lives. We offer a comprehensive range of products and services to meet the needs of individual, professional and corporate customers, in terms of life insurance savings, retirement savings, and personal and property protection.

We are committed to promoting social and environmental responsibility as part of our business: as a responsible employer for our 2,900 employees in France and in 6 countries worldwide, as a responsible insurer for our 14 million customers, and as a responsible investor and player in the real economy.

Whether you join us for a few months, a few years or your entire career, together we have the means to have a positive impact on the future. Creating, innovating and undertaking are part of our DNA.

The integration of our employees and the development of their skills is at the heart of our concerns. Together with our managers and HR correspondents, we offer close support for the development of each individual. We offer a wide range of training and apprenticeship programs, and organize meetings with management to present strategy and key projects, and to unite employees around a common goal.