Associate Private Banker

Description of the Business Line or Department

Our commercial strategy focuses on Client Relationship Management in the following areas across the UK, Channel Islands and Gibraltar:

  Ensure growth through our key client segments: KCIS (Key Client International Segment), Core Domestic Private Banking, B2B (FIM/EAM)

  Drive global relationship management, notably by combining our indicators by entity and by private banker (AuM, NNMA, NBI, GOI);

  Anchor our risk culture, conduct, Customer Excellence and the Group values described in the Leadership Model in our sales force on a daily basis

For this role this will include Client/Asset gathering, maintenance of existing client book and actively assisting further expansion. Introduction of new client relationships to the Bank. Creation of new portfolio mandates with primary focus on DPM, Managed Advisory and Credit.

Summary of the key purposes of the role

  The purpose of the Associate Private Banker role is to support Private Bankers in the maintenance and development of new and existing client relationships.

  Is responsible for providing support to one or more Private Banker(s) / Directors in developing, managing and retaining client relationships with high net worth individuals as a member of a team of private bankers who are focused on one or more target segments, ensuring on-going support to the Private Banking Assistants as required

  Actively assisting in developing client relationships to their full business potential

The APB role can work towards becoming a fully competent Private Banker. Should the APB wish to progress to Private Banker, they will be expected to have the requisite qualifications, and develop through the Certification Regime and Training & Competence schemes under supervision until fully signed off. It is important to note this role is not able to give advice to clients until all regulatory qualifications and T&C requirements have been satisfied.

Summary of responsibilities 

  Provide client relationship management support to Private Bankers, and enhance the reputation of the Bank for providing high quality relationship management.

  Proactively manage Bankers’ portfolios - support the Private Banker in revenue generation from existing and potential clients by identifying new opportunities, whilst at all times being mindful of, and adhering to the principles of Treating Customers Fairly. It is expected to fully understand the clients and their circumstances.

  Diarise and prepare for client meetings with Private Bankers – liaise with portfolio managers, wealth planners and the credit team prior to coordinate attendance, where appropriate. Review past meeting notes, identify areas to discuss and if any information is required from the clients to update our records.

  Attend meetings with Private Bankers and assist with the completion of Investment Suitability Reviews and Credit proposals, documenting client circumstances appropriately, with the ability to identify high risk and vulnerable clients.

  Complete required paperwork and record maintenance post client meetings.

  Develop a solid ongoing relationship with each client with whom they have regular contact, and in all dealings with clients, both pre-and post-sale, ensure compliance with the principles of Treating Customers Fairly.

  Provide cover for Private Bankers when they are away from the office or on annual leave.

  When appropriate, join Bankers when meeting introducers / intermediaries.

  Proactively seek out self-development opportunities internally by attending weekly investment meetings, Product and Services training and client events.  Evidence and document learning ensuring CPD is kept up to date.

  Maintain excellent professional standards through appropriate training and development and keep up to date with mandatory training and developments in the marketplace.

  Fully respect SG Policies and Procedures defined locally, at PRIV and at Group Level, in order to control operational risks.

  In agreement with the Team Leader - when success is demonstrated in the Associate Private Banker role, and when fully qualified, competent and signed off, gradually take on a small number of clients from existing Bankers to start developing a client book of your own under direct supervision from your Team Leader.