Back Office Processes Transversal Expert – M/F/D

Are you a detail-oriented Expert in Payments Back Office with a passion for the banking industry? Join our team to drive impactful projects and optimize business solutions.

Global Transaction Payment Services Back Office – composed of several teams located in Poland and in France - covers the following areas:

• Processing of payments and direct debits, both domestic and international, outgoing, and incoming, manual, and automated
• Settlement of other operations on client or internal accounts ex. commissions, fees, treasury operations
• Reconciliations related to processed operations
• Claims and investigations

Your future scope of responsibility will cover:

• Collaboration with various teams on Back Office projects, proposing efficient solutions, tracking progress, addressing issues, and maintaining required documentation. Participation in planning and prioritization committees
• Building your expertise to act as a supporting expert in Back Office projects and activity
• Ensuring quality of IT system deliveries through testing and coordination of testing
• Performing of follow-up of production incidents – statistics, post-mortem, recurrency analysis, action plans, associated workload
• Keeping hands-on production expertise to support addressing challenging production cases

You will be best suited for this role if:

• You have experience in the banking industry as an expert in payments Back Office, being familiar with payment systems and related processes and regulations
• You have a positive mindset, sense of responsibility, strong analytical, problem-solving and communication skills. Adaptability and agility in challenging environments that allow to work in taskforce mode
• You are well organized, curious, and autonomous while remaining a team player, well-organized, and able to prioritize tasks
• You are skilled in contributing to projects, following projects progress, negotiating, and documenting business requirements clearly for both Back Office and IT stakeholders
• You are fluent in English and Polish
• You have strong analytical, problem-solving, and communication skills
• You are proficient in MS Office

Your future with Société Générale will include:

• Work in a pleasant atmosphere as part of an international team in a brand-new office in the center of Warsaw, designed with facilities for people with disabilities
• An active role in an international structure and the opportunity for growth
• Access to educational platforms and language courses
• Employment contract and stability
• Competitive salary based on seniority and skills
• Support in quick adaptation in the company
• Extraordinary health package with extensive dental care
• Hybrid work (2 or 3 days per week) and one-time bonus for home office equipment
• Even more benefits such as meal allowance, holiday fund, sports card, and insurance

*Please be informed that we will be accepting only resumes in English.

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.