Business Analyst with French

The role is positioned within the Credit Approval and PRO/ENT Pre-Sales perimeter, supporting a portfolio of legacy banking applications used for credit and pre-sales activities. The scope is primarily RUN-oriented, with a strong focus on daily production monitoring, user assistance, incident follow-up, and continuity of service, while also contributing to evolutionary maintenance and change activities when required.

We are looking for a Business Analyst with a multi-hat profile combining Business Analysis, Project Management follow-up, and QA/acceptance testing responsibilities. You will collaborate closely with stakeholders located in  France. The role is expected to secure production stability, testing continuity, and functional support across 11 legacy applications and 26 subsystems, including critical applications

How you will make an impact:

  Act primarily as a Business Analyst, with extended competencies in coordination and acceptance testing to support functional analysis and operational follow-up across legacy credit applications.

  Ensure daily RUN activities, including production monitoring, Level 3 functional support, incident and anomaly follow-up, and direct interaction with users to secure continuity of service.

  Support evolutionary maintenance and change activities on the application portfolio, while recognizing that RUN, assistance, and production stability represent the main part of the workload.

  Analyze business needs related to credit approval and pre-sales processes and translate them into functional specifications, impact analyses, test plans, and validation documentation.

  Produce and maintain detailed functional specifications, test plans, validation reports, incident reports, and anomaly follow-up documentation.

  Coordinate follow-up actions, priorities, risks, dependencies, and operational decisions, mainly through direct communication and email-based exchanges rather than heavy use of Agile tooling.

  Define and execute acceptance testing activities, validate test results, follow anomalies, and ensure testing continuity on critical legacy applications.

  Work closely with business users, IT stakeholders, support teams, and application contributors to clarify incidents, validate solutions, and maintain service quality.

  Ensure continuity and backup capacity for critical support and validation activities, reducing the risk of degraded production quality and slower incident response.

What you bring:

  Consistent experience as an IT Business Analyst in a banking environment, ideally with knowledge of credit processes and banking/credit application maintenance.

  Ability to operate in a multi-role setup covering business analysis, project coordination, production support, and QA/acceptance testing responsibilities.

  Good understanding of credit approval, lending, pre-sales, credit lifecycle, leasing, guarantees, authorizations, renewals, and related banking concepts.

  Experience working with legacy applications, multiple subsystems, interfaces, and complex application portfolios, ideally in a production support and maintenance context.

  Strong capability to write functional specifications, test plans, validation reports, incident documentation, and clear operational follow-up materials.

  Comfortable coordinating activities through email-based follow-up and direct stakeholder communication; exposure to Agile tools such as JIRA is useful but not central to the role.

  High level of autonomy, ownership, rigor, organization, and reliability in managing RUN priorities, production issues, testing cycles, and dependencies.

  Strong communication skills, with the ability to interact with business users, clarify incidents, align IT contributors, and support operational decisions in a production-sensitive context.

  Fluency in French is mandatory, both written and spoken, with the ability to participate in French-only meetings and interact directly with French-speaking business users and stakeholders.

  Fluent in English, with the ability to collaborate effectively in an international IT environment.

Nice to have:

  Previous exposure to legacy credit approval or pre-sales applications, including IDCE, ILEASE, FastCredit, or similar banking platforms.

  Experience with medium-sized enterprises or corporate banking credit processes is a plus.

  Previous experience in production support, Level 3 functional support, incident management, or user assistance on critical banking applications.

  Experience coordinating acceptance testing, validation reporting, anomaly follow-up, or operational readiness activities.

Here, you will find a flexible workplace and culture, autonomy, constant learning opportunities, dynamism, and talented people, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating.

Plus, you will enjoy all our benefits:

• competitive compensation & remuneration, including annual performance bonus;

• preventive healthcare plan, and group health & life insurance;

• wide range of flexible benefits within a monthly budget;

• office perks, wellbeing and mental health programs;

• various social benefits and bonuses for personal or family events;

• 9-to-5 workday and flexible work from home/office environment;

• additional paid and unpaid time off, including Sabbatical leave;

• learning and growth opportunities based on individual development and career plans;

• unlimited access to various eLearning resources.

We are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years, or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful daily and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are an equal opportunities employer, and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.