Business KYC Coordinator

• Manage client outreach for onboarding new clients and periodic KYC reassessment for existing clients (for all APAC-based clients); work together with relevant stakeholders to provide solutions or alternative options as needed.
• Handle reverse KYC request from the APAC-based clients.
• Work closely with key internal– Sales, Trading, Compliance, Risk, stakeholders COO, Legal, IT both locally in Hong Kong as well as teams in the UK and US to ensure good client experience during onboarding/reassessments.
• Work closely with Societe Generale KYC team for completing client due diligence smoothly and on a timely manner.
• Work closely with IT on our internal systems to ensure it remains effective as the main document tool/database used for KYC.
• Proactively assess areas for process improvement and make/propose changes as needed.
• Provide expert advice to achieve the client’s needs, deliver the client setup as required, and manage non-standard request.
• Support ad hoc projects as required and assist in enhancement of onboarding procedures.
• Track and monitor the onboarding pipeline and provide regular update on onboarding status to business, clients, and internal stakeholders.
• Facilitate meetings, prepare documentation/presentation and meeting minutes, as necessary.
• Supervise 1 offshore staff for client outreach and other KYC related matters. 

Behavioral competencies:

• Executes in line with responsibilities and seeks an outcome directive
• Embraces and supports change
• Communicates with impact
• Contributes to a positive and compliant work environment, cultural initiatives and inclusivity.

Level of autonomy and authority:

The ideal candidate must be able to work independently and be capable of collaborating with various internal stakeholders to achieve results for the day-to-day tasks. For project related matters, the candidate should determine the best processes and procedures while operating under the guidance of the Bernstein Chief Operating Officer team.

The successful candidate should possess the following qualifications and experience to be considered for Vice-president level. Candidate with more, or less relevant experience maybe considered for the next level up or below respectively. In addition, the successful candidate should possess:

• A bachelor's degree or higher qualification.
• Working experience in the banking/financial services industry/asset management firm.
• Strong knowledge of AML/KYC requirements.
• Strong interpersonal, analytical and communication skills, ability to work effectively in a team environment.
• Be a self-starter and willing to take initiative with little supervision and the ability to work independently.
• Maintain independence and objectivity to ensure that the interests of our clients and the firm are at the forefront.
• Strong organizational and time management skills, including prioritization.
• Desire to improve processes.
• Strong attention to detail and accuracy.
• Flexible and able to work in a fast-paced environment.
• Fluency in English is essential, proficiency in Cantonese/Mandarin is preferred.
• Proficient in Word (use of Layout, References & Review functionality)
• Proficient in Excel (use of Formulas, Functions & Tables functionality)
• Proficient in PowerPoint (use of Graphs and Tables functionality)

Bernstein is a leading cash equities and equity research business launched in April 2024 as a joint venture between Société Générale and Alliance Bernstein. With over 750 employees serving professional clients globally, we operate in 16 countries with major hubs in New York, London, Paris, Hong Kong and Mumbai as well as regional offices in Europe, North America, Singapore, and Japan.
Built on a history of industry leading research, Bernstein provides institutional investors, corporates and financial institutions with premier investment insights into over 1000 stocks covering North American, European and Asia Pacific equity markets, in addition to unparalleled equity liquidity access and global trading technology. Clients have access to a full range of seamlessly integrated equity services, leveraging Bernstein-Autonomous’ cash equities and research capabilities and Société Générale’s equity derivatives, prime services and equity capital markets offering.

If you feel you have the required experience and qualifications, then please apply, and we will manage your application. At Bernstein, we believe our people are our strength and are core to the success of our business. As such, we search for, recruit and appoint the best available person on the basis of aptitude and ability, regardless of sex, marital or civil partnership status, race, color, nationality, ethnic or national origins, pregnancy, disability, age, sexual orientation, religion, belief or gender identity.

For more details, visit www.bernsteinresearch.com/brweb/public/login.aspx.

Department Description:

We are looking for an experienced Know Your Customer (KYC) professional to handle client onboarding cases for the cash equities and the research business. The position is based in Hong Kong with regional responsibilities covering the sales teams in Hong Kong /Japan/ Singapore.