Business Manager - Client on-boarding expert, FTC

Pipeline Management and Prioritization: Collect and prioritize business lines' client onboarding requests to develop a comprehensive MARK pipeline. Assess and adjust requests (prioritization, postponement, cancellation) in alignment with production team capacities (KYC, RISK, SEGL) and other business unit priorities (GLBA, SGSS, GTPS). Analyse, challenge, and rank all sales requests to ensure strategic alignment.

Escalation and Conflict Resolution: Act as the escalation point for blocked or time-sensitive cases, ensuring timely and effective resolution.

Arbitration Support: Prepare and provide support for arbitration committees when a counterparty rejects contractual terms in the Bank's legal trading documentation, addressing any divergence with the Bank's policies and documentation standards.

Process Improvement: Develop and implement new procedures to ensure a non-disruptive and seamless process. Support all units in their transformation plans to enhance operational efficiency.

Performance Tracking: Monitor Net Banking Income (NBI) generation and track effective trade dates to ensure alignment with business goals.

Digital Initiatives: Provide strategic support to MARK Management on all digital initiatives, fostering innovation and digital transformation.

Critical Onboarding Coordination: In rare instances and at the request of the Front Office, manage end-to-end coordination of urgent, highly critical, or complex onboarding requests in compliance with SG policies, regulatory requirements, and market practices.

KYC Renewal Coordination: Oversee KYC renewals for your designated perimeter, ensuring all critical accounts are managed and completed before due dates.

Offboarding Management: Participate in the offboarding and run-off process, ensuring a smooth transition and adherence to compliance standards.

·        Ability to navigate in a complex environment

 ·        Strong interpersonal and communication skills in order to deal with all levels of the client organization and within a bank structure

 ·        Strong problem-solving proficiency

 ·        Result and solution oriented

 ·        Extensive knowledge about Legal and Risk environment

·        Comprehensive understanding of the On-boarding process in a Bank

·        Comprehensive understanding of Investment Banking infrastructure and businesses/products

People join for the impact they can have on us. They stay for the impact we have on them. A flatter structure offers visibility and exposure beyond that of our competitors, so you know our names, and we know yours. It's personable, human, and inspires success through passion. By encouraging open mindedness and a willingness to share ideas, we have adapted to market changes and thrived through innovation. Bringing words like “hard work” and “dedication” together with “community” and “respect” has enabled us to work collaboratively and build our future together. We call this Team Spirit and it's what makes us different. It's what makes you different.

If you feel you have the required experience and qualifications, then please apply to the SG Resourcing Team, and we will manage your application. At Société Générale, we believe our people are our strength and are core to the success of our business. As such, we search for, recruit and appoint the best available person on the basis of aptitude and ability, regardless of sex, marital or civil partnership status, race, colour, nationality, ethnic or national origins, pregnancy, disability, age, sexual orientation, religion, belief or gender identity.