Business Operations Officer - M/F/D
Responsibilities
As part of the Global Banking & Advisory (GLBA) COO office, you will be the vital link between our Front Office, Risk departments, and Central Functions. We are looking for a highly organized professional who can navigate complex regulatory landscapes, ensure data integrity, and provide the operational backbone necessary for our Business Lines to thrive.
Your future scope of responsibility will cover:
Credit Risk Management & Operational Risk Management
o Generate regular risk reports and declarations for global business lines
o Monitor market trends and provide data-driven insights to support client and deal analysis
o Execute internal controls and manage action plans to mitigate operational risks
o Lead training sessions for staff on compliance, data quality, and risk management
o Resolve client-specific issues, including payment delays and claims
o Manage credit approval delegations and identify key risk-taking personnel
o Ensure the accuracy of risk parameters and transaction ratings
o Coordinate regulatory updates, desk mandate reviews, and KYC (Know Your Customer) campaigns
Data Quality
o Maintain high data standards across banking tools to ensure accurate and reliable risk indicators
o Resolve data discrepancies in collaboration with other business and support units
o Operational support to onshore COOs and Front Office
o Manage operational incidents and implement long-term remediation plans
o Oversee vendor and data provider relationships, ensuring budget and contract compliance
o Supervise the production of mandatory regulatory reports
o Assist Front Office teams with internal platforms and transaction processes
Cost Monitoring
o Support Business Line COOs with cost controlling and invoice management
o Track business expenses against budget forecasts and financial guidelines
Administrative tasks
o Manage HR-related administration, including training coordination and internal billing
o Oversee system access and security certifications for deal teams and Front Office staff
Profile required
You have a background in credit risk management, regulatory topics, and experience in complex risk reporting
You possess strong data analysis skills and are an expert in MS Office (Excel, PowerPoint); you can turn raw data into accurate, executive-level documents
You can engage effectively with senior management and stakeholders across different countries, articulating complex issues with clarity (Fluency in English is mandatory; French is a strong plus)
You don’t just report problems—naturally, you seek to solve them and lead the implementation of action plans
You have a good grasp of Global Banking & Advisory activities and how a large-scale international structure functions
Why join us
Your future with Societe Generale will include:
Work in a pleasant atmosphere as part of an international team in a brand-new office in the centre of Warsaw, designed with facilities for people with disabilities
An active role in an international structure and the opportunity for growth
Access to educational platforms and language courses
Stability
Competitive salary based on seniority and skills
Support in quick adaptation in the company
Extraordinary health package with extensive dental care
Hybrid work (3 days per week) and one-time bonus for home office equipment
Even more benefits such as meal allowance, holiday fund, sports card and insurance
*Please be informed that we will be accepting only resumes in English.
Business insight
At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.
Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.
If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!
Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.