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Chief of Staff

Banking operations processing
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Permanent contract
New York, New York, United States
Salary from 81,000 to 250,000

Reference 24000R1T
Start date 2025/01/06
Publication date 2024/11/18

Responsibilities

  • Support Information Technology (IT) and Operations (OPS) performance reporting activities with the objective of providing comprehensive insight to management on performance compared to strategy.
  • Collaborate with the financial team and Pilotage team on yearly budget and monthly forecast exercises. Work with the executive team to optimize the department’s operational costs. Prepare custom views of costs for various stakeholders.
  • Actively monitor staff metrics across the teams. Monitor recruitment across locations (US, Canada and India). Collaborate with HR on Internship program. Monitor vendor relationship with consulting firms. Participate in monthly staff reviews with the Pilotage team
  • Plan, coordinate and participate in the department’s governance meetings with staff (townhalls), stakeholders (front office, compliance/risk, regulators) and leadership team.
  • Partner with the leadership team to define, prepare and communicate technology organization plans, including annual and 3-year strategic review, staffing, and financial trajectory plans.
  • Provide independent, informed, unbiased insight including on the ground feedback to the CIO.
  • Be an entry point for requests coming from transversal departments: including Finance, RISQ, Audit, Human resources as well as global counterparts in France and UK.
  • Support CIO in the preparation of board, executive committee, and presentations.
  • Collaborate with the leadership team, technology governance, HR and finance to track, analyze and report technology performance: OKRs, KPIs, project goals, and change initiatives, as needed.
  • Analyze and report performance based on strategies and business goals and recommend areas needing improvement.
  • Continuously improve overall business acumen and governance (performance metrics), operational, organizational, project/delivery, and financials.
  • Provide digital tools and framework for management decision making to the managers leveraging the digital transformation capabilities and platform.
  • Continue to enhance transparency (dashboards) on performance and progress.
  • Drive initiatives such as end of year events, monthly communications, promotion celebration. Promote Americas achievements and success stories within the Americas and global headquarters.
  • Be a representative of the Head of Department to attend some meetings on their behalf.

Profile required

  • 2 years of professional experience collaborating with Finance teams to streamline and optimize the accuracy of financial reports using tools including Apptio and Peoplesoft Expense.
  • 2 years of professional experience performing staff management in a global team to provide actionable insights on turnover, seniority, and capacity issues utilizing tools (including Pyramid Planisware and HCMS Peoplesoft HR)
  •  2 years of professional experience collaborating with an executive team to ensure the smooth governance of department.
  • Proficiency in Microsoft Office Excel
  • 2 years of professional experience utilizing business intelligence tools (including ETL tools and dashboarding tools) to analyze, communicate, review data quality and inspect data.

Qualifications:

  • Must have 2 years of professional experience working at a global financial institution performing financial planning and control including budget, forecast, optimization of operational costs, and trajectory monitoring.

Educational Requirements:

  • Bachelor’s Degree or U.S. equivalent in Mathematics, Finance, Accounting, Computer Science, or related field.

Business insight

OUR CULTURE: 
At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate.
For more information about our Culture and Conduct initiatives, please visit this link (https://americas.societegenerale.com/en/careers/get-know-culture/)

D&I: 
Our Diversity & Inclusion Mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.

Our Diversity & Inclusion Vision: 
•     Engaged workforce that is demographically diverse in a way that reflects the communities in which we operate
•     Inclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talents 
•     Engage our community and marketplace, and position the organization to meet the needs of all its clients

For more information about our D&I initiatives, please visit this link (https://americas.societegenerale.com/en/societe-generale-about/diversity-and-inclusion/)

HYBRID WORK ENVIRONMENT:
For most positions, Societe Generale offers a hybrid work arrangement that offers employees the flexibility to work remotely, as well as on-site, in order to promote interaction and collaboration with colleagues while adhering to all SG standard protocols.  Hybrid work arrangements vary based on business area.  The applicable Business lines will determine and communicate the work arrangements that best meet their business needs.

COMPENSATION & SALARY RANGE:

Base salary range does not include overtime pay, bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience.

Diversity and Inclusion

Societe Generale is an equal opportunity employer, and we are proud to make diversity a strength for our company. We are committed to recognizing and promoting the talents and achievements of our employees and staff, regardless of race, religion, color, national origin, sex, disability, age, gender, sexual orientation, and any other characteristic or status protected under applicable law.
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