Data Consumer Journey Business Support with French

 As a Data Consumer Journey Business Support you will help international project managers to get access to the data (on clients, banking transactions, market data) they need for their project.

Specifically, you will be required to:

·    Help international project managers to get access to the data (on clients, banking transactions, market data) they need for their project, and

to enrich our data catalogue with reusable data;

·    Support other contributors to this process with various roles (data analysts and architects, legal and compliance managers, IT security

experts);

·    Point of entry of questions and requests related to the process and related tools and oversee the follow-up of all requests;

·    Answer in French or English (by phone, email or by suggesting FAQs creation or tooling improvement), trace help requests in agile tools, and

require intervention of the Product owners, business analysts or developers when needed;

·     As overseer of the support process, contribute to follow-up meetings on support requests and incidents with the agile team, located in

France;

·    In charge of updating access rights for process contributors, and running some recurrent support operations and reports, using little

programs developed by the team (Excel or PowerBI macros, Python scripts).

·    Take ownership and follow tickets on requests for access, modifications or corrections.

·    Master’s degree or equivalent, with a few months (intern, apprenticeship) to 5 years of professional experience;

·    C1 level in English, B2 level in French at least, willing to improve your language skills in a French-Romanian team

·    Highly motivated to develop expertise on data management and join an agile team;

·    Good abilities to use excel macros or launch Python projects, JIRA;

·    Ability to learn how to use new tools;

·    Knowledge of data projects;

·    Strong customer orientation, curiosity and problem-solving skills;

·     Excellent communication abilities.

·    Skills on data or project management are a plus.

SG GSC is a Great Place to Work® certified company. Here, you will find a flexible workplace and culture, autonomy, constant learning opportunities, dynamism, and talented people, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating.

If you feel like ambitiously pursuing your goals, then you have come to the right place.

Plus, you will enjoy all our benefits:

• competitive compensation & remuneration, including annual performance bonus;
• preventive healthcare plan, and group health & life insurance;
• wide range of flexible benefits within a monthly budget;
• office perks, wellbeing and mental health programs;
• various social benefits and bonuses for personal or family events;
• 9-to-5 workday & flexible working environment (Hybrid); 
• additional paid and unpaid time off, including Sabbatical leave;
• learning and growth opportunities based on individual development and career plans;
• unlimited access to various eLearning resources.

We are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. 

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us! 

Still hesitating?

We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible 
practices for environment protection.

We are an equal opportunities employer, and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.