Equity Prime Brokerage Client Facing Middle Officer (Vice-President)
Responsibilities
- Subject Matter Expert across trade lifecycle for Asia markets for Equity (swap + Cash) PB and FI PB.
- Main point of contact for a set of clients, this includes conducting regular service level reviews.
- Daily Managment of client related functions including trade allocation, amendments & client queries.
- Management of client escalation requests.
- Perform reset payment pre-matching, manage trade related breaks, manage client reporting.
- Client onboarding operationally including portfolio wrapper set up and reporting configuration.
- Streamline booking workflow through automation and process review.
- Drive initiatives as part of change the Bank to improve the activities and offering of the PB franchise.
- Contribute in defining specifications and performing UAT for new information system or booking scheme.
- Document / update procedures
- Identify and escalate risk items to management
- Build, foster, manage relations with different stakeholders (Traders, Sales, Back Offices, IT) in different regions (Asia, Europe, America) to deliver a seamless client experienc & operational flow.
- Supervise and guide subordinates to ensure accurate and efficient completion of assignments
Profile required
- Hold a relevant Bachelors or Masters degree in Finance, Engineering, Mathematics, Information Technology or similar
- Equity derivative products knowledge
- Risk focused: demonstrate operational risk detection and analysis
- Result oriented: demonstrate strong drive to achieve result while well estimate risk of own actions
- Client focus: consistently search for ways to improve client service
- Excellent communication skills: with an ability to use these collaboratively, explain and challenge, as appropriate.
- Team Player: Make cooperation between colleagues, inside and outside the team, a priority.
- Responsible, proactive and positive mindset
- Think out of the box; propose new ideas and solutions on identified problems or existing processes.
- Accuracy, swiftness, ability to work under pressure in trading environment.
- Strong and sharp analytical and problem-solving skills.
- Fluent English is mandatory.
- Knowledge in any programming language is a plus.
Behavioral Skills
- Team Spirit - Open mindset: I listen and share my views and my expertise in an open mode
- Team Spirit - Synergies: I make cooperation with colleagues in and outside my team a priority
- Client - Understanding and Respect: I listen to clients and colleagues in order to understand and anticipate their needs
- Innovation - Thinking out of the box/Creativity: I propose new ideas and solutions
- Responsibility - Performance: I strive for high performance
- Commitment - Sustainability: I strive to develop my skills and knowledge
Business insight
Company Description
Societe Generale is one of the leading European financial services groups. Based on a diversified and integrated banking model, the Group combines financial strength and proven expertise in innovation with a strategy of sustainable growth. Committed to the positive transformations of the world’s societies and economies, Societe Generale seeks to build together with its clients, a better and sustainable future through responsible and innovative financial solutions. Active in the real economy for over 150 years, with a solid position in Europe and connected to the rest of the world, Societe Generale has over 117,000 employees and supports 25 million individual clients, businesses and institutional investors worldwide (figures as of August 2023). We have a presence in 11 locations across Asia Pacific. With our regional headquarters in Hong Kong – a core hub of the worldwide Societe Generale Group – we employ around 2,300 employees in the region. In addition, Societe Generale's Global Solution Centre (SGGSC) in Bangalore and Chennai supports the Group in Asia Pacific and globally with customised business solutions.
Department Description
The Equity Prime Brokerage Middle Office team sits in the Global Business Service Unit (GBSU). The team handle operational, administrative and financial processes initiated by Equity and Equity Derivative business lines. In addition, the team ensures the control and security of transaction processing in accordance with current financial legislation and firm wide controls.
Product scope: Product scope: Synthetic PB (Portfolio Swap), Cash Equity PB, Fixed Income PB.
We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.