Fund Life Cycle Agent - Transfer Agent – M/W

Mission: An Agent in the Fund Lifecycle Team (FLC) Team reports directly to the FLC Manager and is responsible for the daily management, supervision and implementation of fund events & projects associated with any transversal requirements, as they cases may occur.                                                                                                                                         

Tasks and responsibilities:

An agent of the FLC Team provide a high level of client service for high level of client satisfaction. Its tasks and responsibilities:

·         Delivery of the BAU services to our clients in line with the various SLA / Operating Memorandum

·         Internal and external audit coordination

·         Production of client KPI and Quality charts

·         Oversight and Control Matrix for outsourced activities

·         Involved in projects impacting the FLC team

·         Review of existing tasks and assess where these could be improved or rationalize

·         Ensure follow-up through on-boarding events (new Set-up, liquidation, merger, transversal products, on-boarding meetings)

·         Fund Setup & Maintenance

·         Commission Setup & Maintenance

Operational skills

·         Advanced level of English; intermediate level of French

·         Good operational background in Fund Distribution Services (Transfer Agency)                          

·         Excellent Technical knowledge of Fund Distribution Services systems (MFGI, RIS, BI, EXP etc)

·         Good working use of Microsoft Office                                                                                                                             

Behavioural skills                                                                                                                                          

·         Conscientious and accurate working attitude                      

·         Have a positive attitude towards internal policies, procedures and controls  

·         Demonstrate and Maintain a Team Spirit             

·         Autonomy and proactivity                                                                                                                                       

·         Position not submitted to MiFID II

Société Générale Luxembourg is a multi-category bank offering every employee the possibility to have several careers in a professional career path. Internal mobility and training are two core areas we focus on, in a dynamic, prosperous and evolving context.

Our Recruitment process:

The short-listed candidates will be invited to perform a reasoning test, a personality questionnaire and to one or more face to face interviews to discuss about their experience, skills and values. To finalize the recruitment process, the selected candidate will have to present a certain number of supporting documents before his integration (copy of diplomas, proof of previous jobs, and possibly an extract of the criminal record (bulletin n ° 3 for the Grand Duchy of Luxembourg).

We offer our employees a working environment adapted to the evolution of the business lines; this translates in two key words: remote working & agility (depending on the department).

“Building together, with our clients, a better and sustainable future through responsible and innovative financial solutions”. Our CSR strategy is at the heart of our DNA and the Group wishes to position itself as one of the key players in the fight against climate change by supporting customers in their energy transition. In Luxembourg, our international environment offers us tremendous diversity within our teams, for which we guarantee equal opportunities. Our open-innovation lab #Leplateaulux, in connection with the Luxembourg innovation ecosystem, allows our employees to benefit from proximity with external start-ups and internal project developers.

Société Générale Securities Services (SGSS), the Securities business line of Société Générale Group, is one of the main Administration and Custody actors for mutual funds in Luxembourg. We offer a complete range of services for institutional clients: liquidity management, compensation, depositary and conservation services, funds administration and asset servicing, transfer agent and issuer services.