Head of Client Referential Department - M/F/D

The Client Referential Department serves as the “golden source” for client data within SG Warsaw. It is responsible for ensuring the completeness, consistency, and quality of client information across all local referential systems.

Your future scope of responsibility will cover:

• People and team management (3 persons)

• Organizing operational processes to ensure all clients’ data are properly codified in the respective database in compliance with Polish law

• Ensuring data quality and consistency between databases and within the main local referential tool, which serves as the “golden source” for referential data for SG Warsaw Branch

• Preparing business requirements for all necessary developments in the main local referential tool or other tools where local data are processed

• Performing user acceptance tests for delivered developments

• Validating each release in production

• Continuously analyzing operational processes to identify opportunities for optimization and efficiency

• Ensuring that processes are properly covered by control mechanisms

• Preparing operational procedures describing processes and RACI between team members or other business/support units

• Administering agreements signed by local business covering market activity (including safekeeping) (including safe keeping)

• A degree in economics

• Expertise in database and referential administration

• Experience in organizing operational processes, ensuring timely processing and a proper level of quality control

• Knowledge of Polish legal documentation for corporate and financial clients, as well as relevant regulatory and compliance requirements (local regulatory reporting STIR/SINF, RODO)

• Basic project management skills

• Ability to build relationships across departments and with partners at both Branch and Group levels

• Strong interpersonal and communication skills for interacting with various stakeholders (Heads of BU, developers, operational teams)

• Ability to inspire, motivate, and guide a team, fostering a collaborative environment

• Knowledge of risk solutions in the banking sector and supervisory regulations concerning operational risk

• Proficiency in English; knowledge of French is an advantage

• Skills in MS Office, with particular emphasis on MS Excel and MS PowerPoint

• High interpersonal and communication skills

• Ability to work under time pressureSkills in MS Office, with particular emphasis on MS Excel and MS PowerPoint

• High interpersonal and communication skills

• Ability to work under time pressure

Your future with Societe Generale will include:

• Work in a pleasant atmosphere as part of an international team in a brand-new office in the centre of Warsaw, designed with facilities for people with disabilities

• An active role in an international structure and the opportunity for growth

• Access to educational platforms and language courses

• Stability

• Competitive salary based on seniority and skills

• Support in quick adaptation in the company

• Extraordinary health package with extensive dental care

• Hybrid work (2 days per week from home) and one-time bonus for home office equipment

• Even more benefits such as meal allowance, holiday fund, sports card and insurance

At Societe Generale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.