IT Application Support - M/F/D

Your future scope of responsibility will cover:

• Resolving incidents, requests and problems

• Analyzing the problem and co-ordinating with other teams to fix the issue

• Owning the issue and driving till closure

• Supporting the production environment, accessing upstream and downstream applications

• Striving for continuous process improvement in close cooperation with the Feature teams in Paris and Bangalore

• Creating and maintaining required documentation/manuals to work towards standardizing processes

• Keeping process and documentation up to date

• Have worked for more than 3 years in a position focused on the 2nd line of IT support for applications

• Speak fluent English (French is a plus)

• Are familiar with ITIL Availability Management, Service Continuity Management, Problem management and Change management

• Can work autonomously and use initiative where appropriate

• Understand Support methodologies

• Show flexible attitude and adaptable approach

• Communicate with a diverse audience with ease

Your future with Societe Generale will include:

• Work in a pleasant atmosphere as part of an international team in a brand-new office in the center of Warsaw, designed with facilities for people with disabilities

• An active role in an international structure and the opportunity for growth

• Access to educational platforms and language courses

• Stability

• Competitive salary based on seniority and skills

• Support in quick adaptation in the company

• Extraordinary health package with extensive dental care

• Hybrid work (2 or 3 days per week) and one-time bonus for home office equipment

• Even more benefits such as meal allowance, holiday fund, sports card and insurance

*Please be informed that we will be accepting only resumes in English.

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.