IT Business Analyst with French

You will join a Feature Team of experts focused on merchant contract management and payment processing within Société Générale’s French Retail Banking IT landscape. Your mission is to ensure the stability, consistency, and evolution of MIC (Monétique Interface Commerçant), the application that manages the full lifecycle of merchant contracts, from subscription and amendment to termination, across proximity, e-commerce, and associated payment services. You will contribute to mastering a complex, highly configurable system where business rules, pricing, and workflows are largely driven by parameterization.

You will work closely with the Software Product Owner, business stakeholders, and technical teams to translate complex business needs into robust functional solutions and ensure consistency across a highly parameterized application ecosystem. A key part of the role is ensuring alignment between business needs, functional rules, and technical implementation, while securing delivery through rigorous testing, documentation, and strict adherence to internal processes such as deployment, incident management, and compliance.

How you will make an impact:

·       Act as the functional interface between product stakeholders, business teams, developers, testers, application managers, and external partners involved in the payments ecosystem.

·       Analyze the existing application landscape, understand functional and technical constraints, and help make this complexity accessible to less experienced Business Analysts.

·       Work closely with the Software Product Owner and business representatives to challenge needs and translate them into detailed functional specifications and user stories.

·       Contribute autonomously to project framing, scoping, breakdown, and roadmap construction, while identifying risks and reporting clearly on progress and project issues.

·       Define the functional test strategy, contribute to test cases, test plans, and test data, and coordinate or monitor user acceptance testing activities.

·       Ensure high-quality documentation and strict adherence to internal processes related to deployments, incident management, compliance, audits, and regulatory requests.

·       Support continuous improvement by sharing knowledge, promoting best practices, contributing to chapter initiatives, and bringing functional expertise beyond the immediate team scope.

·       Proven experience as a Business Analyst in banking, payments, or a complex information system environment.

·       Strong analytical skills, curiosity, and critical thinking, with the ability to challenge requests constructively and ensure functional consistency.

·       Excellent writing and communication skills, with the ability to collaborate effectively with both business and technical stakeholders in a multicultural environment.

·       Ability to analyze and solve complex problems, identify risks, influence decisions, and drive alignment across multiple stakeholders.

·       Solid understanding of functional and application architecture, ecosystem dependencies, project methodologies, and test strategy definition.

·       Hands-on experience with collaborative tools such as Jira, Confluence, and Xray, as well as standard office tools.

·       Fluent French and English, both written and spoken.

Nice to have:

·       Knowledge of merchant payments or related banking products.

·       Experience working across multiple functional domains or within a strongly interconnected application ecosystem.

·       Familiarity with regulatory, audit, or compliance-driven environments in the banking sector.

·       Experience contributing to continuous improvement initiatives, chapter practices, or cross-team knowledge sharing.

Here, you will find a flexible workplace and culture, autonomy, constant learning opportunities, dynamism, and talented people, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating.

Plus, you will enjoy all our benefits:

• competitive compensation & remuneration, including annual performance bonus;

• preventive healthcare plan, and group health & life insurance;

• wide range of flexible benefits within a monthly budget;

• office perks, wellbeing and mental health programs;

• various social benefits and bonuses for personal or family events;

• 9-to-5 workday and flexible work from home/office environment;

• additional paid and unpaid time off, including Sabbatical leave;

• learning and growth opportunities based on individual development and career plans;

• unlimited access to various eLearning resources.

We are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years, or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful daily and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are an equal opportunities employer, and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.