Lead Software Engineer
Responsibilities
Within Société Générale’s group, the mission takes place in “Wholesale” service unit of Global Banking & investors Solution (GBSU).
As part of this direction, within the Risk and Production Management department (RPM), that is in charge of managing operational risks and Information Systems’ Production, you join the Process & Practices Steering team in charge of :
- The WW deployment of ITIL processes related to IS production
- The continuous improvement of these processes and related tooling
- The regular reporting to the direction on these processes
Apply domain expertise in cross-functional processes and businesses interactions.
Manage intermediate level case studies and challenges with minimal supervision.
Perform root-cause analysis and resolve any team hurdles.
Identify, develop and implement process and project enhancements.
Know upstream and downstream processes of cluster.
Represent and contribute to internal forums, market intelligence and innovation.
Profile required
Certification of ITIL V4 foundation or intermediate-level with strong knowledge of ITIL processes.
Excellent organizational and communication skills.
Proficient in MS Office.
Proven experience of coordinating and facilitating IT process deployment and quality improvement efforts.
Demonstrated experience of ServiceNow or any other Information Technology Service Management (ITSM) tools.
Demonstrated strong knowledge of infrastructure technology and evolution.
Knowledge of Investment Banking.
Conflict Management and Stakeholder Management skills.
Why join us
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Business insight
At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.
Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and acting are part of our DNA.
If you too want to be directly involved, grow in a stimulating and caring environment, feel useful daily and develop or strengthen your expertise, you will feel right at home with us!
Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices and sharing their skills with charities. There are many ways to get involved.