Lead System Engineer-Command Centre Operationecialist System Engineer-Command Centre Operation-French Linguistic
Responsibilities
Skill Set
Category
Services
Command Center
L2
IMS
Experience: 4- 6 yrs relevant.
Mandatory skills: French language speak / write , IT infrastructure knowledge , Windows / Unix or MSSQL / Postgres L1 / L2 skill
Tech/ Ops - Production support
Detailed Job description:
- Ability to monitor the infrastructure alerts and take action to resolve the events
- Escalate to business as needed
- Perform Health checks to ensure the start & end of business hours
- To have knowledge on IT infrastructure able to bridge calls to the business incase of known incidents
- Ability to work in shifts 24 x 7
- Sound knowledge & hands on experience on WIN & Unix L1 skill
- Practical knowledge on Mssql/POSTGRE L1/L2
- Ability to communicate to users over telephone / e-mail communication in French & English
- Have knowledge on handling ITSM services such as Service now , Jump , HP ITSM added advantage
- Ability to multitask on different process & schedulers like Ctrl-m , Autosys
- Perform risk reviews of the environment and raise new risks where/when applicable
- Should have atleast beginner level in python added advantage
- Practical knowledge on DR / Infra weekend activities
Profile required
- Candidates with good communication & analytical skills
- French language mandatory with good written and oral skills , B1 / B2 certified in French lang
- Excellent knowledge on IT Infrastructure
- Practical knowledge on windows/Unix
- Good knowledge in Monitoring infrastructure
- Rotational Shift 24 x 7 support erstanding of ITIL concepts in Operations (Incident,Change,Prob)
- Rotational Shift 24 x 7 support
- UNX / WIN - L1 skill or MSSQL / Postgres L1 skill
- Strong understanding of Event Management (Monitoring tools) in Infrastructure
- Excellent communication skills - French mandatory
- Able to handle Incident crisis calls
Why join us
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.
Business insight
At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.
Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.
If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!
Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices and sharing their skills with charities. There are many ways to get involved.
We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.