Lead System Engineer-MS TEAMS

Key Responsibilities

• Design & Architecture: Define and implement Teams solutions (Collaboration, Meetings, Teams Phone, Rooms) aligned with business needs.

• Voice & Rooms: Manage Teams Phone (Direct Routing/Operator Connect), SBCs, dial plans, E911, and Teams Rooms standards.

• Operations & Performance: Monitor service health, optimize QoS, troubleshoot end-to-end issues, and lead incident/problem management.

• Automation: Develop PowerShell scripts for provisioning, Graph API, Power BI reporting, and policy management.

• Projects: Lead migrations, integrations, and adoption initiatives.

• Stakeholder Engagement: Produce HLD/LLD documentation, runbooks, and provide executive-level updates.

Required Skills & Experience

• 10+ years in Unified Communications; 5+ years with Microsoft Teams/Teams Room(MTR) at enterprise scale.

• Expertise in:

• Teams Admin Centre, Cisco MTR, Intune.

• Teams Phone (Direct Routing/Operator Connect), SBCs (Oracle/AudioCodes/Ribbon), SIP trunking.

• Teams Rooms deployment and management. (Cisco MTR)

• Networking for real-time media (QoS, DSCP, firewall/NAT, Split Tunnelling).

• PowerShell scripting and automation.

• Strong documentation, ITIL process knowledge, and experience in large-scale migrations.

• Preferred certifications: MS-700, MS-721, SBC vendor certs.

Desired Attributes

• Customer-focused, collaborative leader.

• Strong problem-solving and data-driven approach.

• Excellent communication and stakeholder management.

• Passion for automation and continuous improvement.

“We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices and sharing their skills with charities. There are many ways to get involved.

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