Learning & Talent Advisor (12 Month FTC)

Learning & Talent Advisor – 12 Month FTC

Societe Generale is one of Europe's leading financial services groups and a major player in the economy for over 160 years, we support 25 million clients every day with more than 126,000 staff in 65 countries

Our Group draws on our European roots to develop our business internationally. Our unique geographic positioning enables us to connect Europe and Africa with major global financial centres in Asia and the Americas.

The Group combines financial strength, proven expertise in innovation and a sustainable growth strategy with the objective of creating value for all our stakeholders. We seek to be a trusted partner in the projects of those building tomorrow's world today.

About the team:

Talent Acquisition & Development (TAD) sits within the GBIS HUMN team and has responsibility for providing consultancy & operational support across the Talent, Learning & Development, Performance Management, Recruitment & broader engagement and experience agenda, reflecting the Group’s Diversity & Inclusion targets & measures

Summary of Key Purposes of the Role:

·         Delivering support to the TAD team and associated HR and business stakeholders, suppliers and internal colleagues with major focus on learning and talent development as well as broader TAD projects within scope of the role

·         Supporting the wider TAD team in the UK to build & deliver a high- quality learning & development and engagement offer across the UK platform commensurate with the needs of the business & TAD policies & procedures

·         Support HR colleagues and business stakeholders to understand the learning, talent and broader TAD offer

·         Act as key point of contact for HRBP’s, Managers & employees in matters relating to the Learning & Development offer and initiatives

·         Design solutions to support the development of individual and collective performance, skills development, potential development, support for change, human capital development (Diversity, Commitment, Talents), management culture development and ensure the operational implementation of these solutions

·         Design the training architecture and development actions taking into account the different modes of learning and anticipating the developments of the training means and development actions, related to the profession

·         Coordinate analytics & reporting around training & budgetary activities & measures for return on investment

·         Liaise with MyLearning resources to ensure all activities associated with the deployment of programmes and other learning initiatives follow relevant policies, processes & procedures

Responsibilities:

HR and Business Partnership

·         Build & deliver a business focused high-quality learning & development offer across all GBIS UK (SGLB &SGIL) ensuring alignment with Head of TAD, TAD team, Global Talent & Learning, the UK Learning/ People Strategy, Business Strategy and Policies

·         Support broader TAD team in producing communications to raise awareness around the TAD offer, learning and engagement initiatives and core broad curriculum offer across HR and the wider business key stakeholders

·         Share external market or internal Group SG intel with the business and HRBPs, as well as gleaning information from the business on their challenges and needs, to continuously shape our UK and Group Talent & Learning strategy

·         Together with the other Learning and Talent Advisor within TAD, act as key point of contact for training queries & logistics associated with learning and talent programmes and initiatives and ensure all requests are actioned in a timely and professional manner

·         Lead Training Needs Assessments (TNA) with the business and HRBPs, and implement core curriculums that meet the needs of the business and are in line with overall training and budgets

HR Management

·         Partner with Head of TAD, Group Partners, wider TAD and wider HR to support transversal projects in relation to development and engagement, for example playing an active role in the build of future skills and the SG University

·         Coordinate (with Bangalore as applicable) the activities calendar and all aligned training and learning programme logistics including booking venues, establishing trainer availability, organizing distance learning, preparing training materials, attendee lists, sending invitations, joining instructions, monitoring & reporting on attendance as required, query management, in collaboration with the MyLearning resource in Bangalore

·         Evaluate training activities associated with the various learning programmes & provide reporting & feedback to BL’s, HR & training providers as necessary

Marketing and Communication

·         Promote training activities and maximise attendance and return on investment on all programmes, including liaising with internal COMMS team and updating HR Portal

·         Work with Head of TAD to raise awareness & engagement around Learning & Development – including branding, communications & value-added initiatives such as taster sessions, learning forums & communities, open-house/lunch & learns

Support Teams:

·         Liaise with MyLearning (LMS) teams in Bangalore & Bucharest in support of AL and broader learning core curriculum

·         Managing day to day relationship with Bangalore team for all matters related to the LMS for the UK , including new roll-outs, including the setting up of new e-learning modules for the UK (where appropriate)

·         Provide oversight to the support team in Bangalore (and when required) to ensure all training logistics and organisation is deployed in the most efficient manner: 

Vendor and Supplier Management:

·         Liaise with appropriate vendors to deliver programmes in line with the talent and learning agenda

·         Identify the need for external assistance, and select and manage the most appropriate training providers at the best possible quality/cost ratio (internal/external)

Reporting and Budgets

·         Liaise with Finance to provide visibility & regular reporting on training expenses and activities to Head of TAD, wider HR, COO’s:

o    Maintain the internal training budget records, including committed expenditure & cascade this information to the HRBP’s and BL’s

·         Co-ordinate regular reporting for all training activities and update regularly (as per requirements of business lines/HRBP’s/Head of TAD)

·         Experience in an L&D advisor/coordination role ideally within Financial Services sector or similar highly regulated environment that requires tailored solutions to be delivered in a fast-paced, demanding, commercial environment

·         Exposure to professional qualifications in Financial services and digital highly desirable

·         Experience of Learning Management Systems – high level of IT literacy

·         Experience of working closely with leading-edge training providers

·         Accredited in a psychometric such as Insights Discovery is highly desirable

·         Comfortable presenting and delivering team training sessions, including virtually on Teams

·         Confident communicator, able to build rapport quickly at all levels with professional approach

·         Ability to adapt quickly & comfortably to changing requirements

·         Outstanding interpersonal skills with an engaging approach.

·         Excellent oral & written skills with good listening/questioning skills

·         Able to work autonomously yet know when to escalate issues (especially operational risks)

·         Ability to assimilate data & provide reporting/metrics

·         Ability to work under pressure & constraints with conflicting priorities

·         Self-motivated with strong work ethic & desire to deliver to high standards

·         Able to work effectively as part of a team and be sensitive to different working styles and cultures

·         Sound organisational skills; planning work, meeting deadlines, re-prioritising, multi-tasking

People join for the impact they can have on us. They stay for the impact we have on them. A flatter structure offers visibility and exposure beyond that of our competitors, so you know our names, and we know yours. It's personable, human, and inspires success through passion. By encouraging open mindedness and a willingness to share ideas, we have adapted to market changes and thrived through innovation. Bringing words like “hard work” and “dedication” together with “community” and “respect” has enabled us to work collaboratively and build our future together. We call this Team Spirit and it's what makes us different. It's what makes you different.

If you feel you have the required experience and qualifications, then please apply to the SG Resourcing Team, and we will manage your application. At Société Générale, we believe our people are our strength and are core to the success of our business. As such, we search for, recruit and appoint the best available person on the basis of aptitude and ability, regardless of sex, marital or civil partnership status, race, colour, nationality, ethnic or national origins, pregnancy, disability, age, sexual orientation, religion, belief or gender identity.