Payments & Account Management Officer (m/f/d)
Responsibilities
Main responsibilities
- Primary contact point for the client in case of payment execution related questions
- Follow up on payment related questions with Paris central teams and Sales Managers
- Handle manual payments incl. signature verification and call-back
- Handle transactions in the Authorization Watch / no account cover or account blocked
- Handle of garnishment orders
- Handle of Sanctions & Embargo alerts
- Management of entries in related systems (BANCS, PDMS), such as account openings and closings, charge and interest’s implementation and maintenance, etc., together with the European Middle Office in Poland
- SEPA direct debit mandate management
- Handlings of intraday limits - proactive e-mail to the team responsible for the limit renewal, set-up of limits in related systems, BANCS, PDMS, as well as appropriate margin
- Provide needed information to perform the quarterly Permanent Supervision and ensure the correction of possible findings
Profile required
Experience and technical skills
- University degree in Finance / Business administration or equivalent
- Knowledge of German and international Payments & Cash Management
- Existing experience of working in a comparable department in a bank
- Client oriented attitude (internally and externally)
- Profound MS Office skills
- Fluency in German and English (written and oral) is essential, French is of advantage
- High level of commitment and responsibility
- Structured and result-oriented working approach
Personal Abilities / Competencies
- Pro-active team-player
- Strong interpersonal and communication skills
- Solution-oriented and flexible working style
- Profound communication capabilities
- Ability to learn and work in a deadline-driven and culturally diverse environment
- Ability to escalate in an adequate manner
- Ability to establish and maintain good working relationships both internally and externally
Why join us
Société Générale is one of the largest European financial services groups. Based on a diversified universal banking model, the Group combines financial solidity with a strategy of sustainable growth, and aims to be the reference for relationship banking, recognized on its markets, close to clients, chosen for the quality and commitment of its teams. More than 117,000 employees, based in 60 countries, accompany 25 million clients throughout the world on a daily basis.
Business insight
Our Division Global Transaction Banking (GTB) integrates the business activities such as cash management, correspondent banking, international trade finance, factoring and related currency services. These different competencies are offered to financial institutions and companies including multinational corporations as well as large- and medium-sized companies that conduct business internationally.
As part of the GTB Client Service Team Payments & Cash Management, the Payments & Account Management Officer is responsible for handling first level client inquiries related to account management topics and payments (billing, account opening, payment status etc.).
We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.