Principal Business Partner - Business Continuity

Crisis Management and Resilience

Looking to hire a Crisis Management and Resilience Specialist. This role will work with the Business Continuity Management program and report to the Function Head – Business Continuity and Resilience. Specialist will be directly supporting the Crisis Management program also working cross functionally with the business continuity, disaster recovery, and emergency response programs.

Core Crisis Management Deliverables

1.        Ensures compliance and governance to the Crisis Management policy

2.        Contributes to the development and maintenance of Crisis Management playbook

3.        Ensure recovery strategies and solutions are aligned to the Crisis scenarios

4.        Manages the CMT Composition Review Campaign, consolidation & publishing

5.        Ability to manage disruptions regarding technical, climate, natural, IT, cyber and outsourced service providers.

6.        Manage the crisis/incident management bridge during crisis

7.        Manages communication with internal stake holders

8.        Coordinate with stakeholders to implement the recovery plan

9.        Follow-up post crisis action items

10.   Ensure CMT members are briefed on the Roles and Responsibilities and trained on Crisis Management Tools to effectively respond during disruptions

11.   Conduct periodic tabletop CMT exercises for GSC along with publishing the report and action items.

12.   Keeps all BLs crisis ready with response plans and critical staff lists

13.   Manages the Crisis Mass Communication and Crisis Management Tools

14.   Manage relevant Crisis Management Controls

15.   Works on Continuous improvement of the Crisis Management program

16.   Participate in Internal/ external audits conducted in BCM space. Drive audit recommendations to closure

17.   Partner in BCM Activities with the team on projects and initiatives

Stakeholder Management

1.        Ensure partnership with the key stakeholders including the BL heads to implement Crisis Management framework. 

2.        Plays key role in Crisis Management for all BLs

3.        Regular connect with global and regional stakeholders as per need

• Technical Competencies: Candidate at this level should have the following core technical skills:

  1.        Good understanding of Business Continuity and Crisis Management processes and best practices

  2.        Good knowledge on BCM lifecycle, Incident Management, Crisis Management, Disaster Recovery domains

  3.        Hands on experience on Crisis Management/ Communication/BCM tools

  4.        Proficiency in MS Office (PowerPoint, Excel & Word)

  Expected Educational background and experience:

  1.        Any Graduate or Postgraduate

  2.        10-12 Years of Crisis Management and BCM Experience preferably in GCCs or Banking/BFSI Industry

  3.        Exposure to Risk Management domain will be a plus

    Certifications preferred:

  1.        Crisis Management Certifications

  2.        ISO 22301 Lead Implementer

  3.        CBCP: Certified Business Continuity Professional

  4.        CBCI: Certificate of the Business Continuity Institute

“We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.

At Societe Generale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!
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