PXS (Pre-Trade, Execution Services) specialist - Associate/Vice President

Main Responsibilities:

• Responsible to communicate with clients to support the low latency platforms which are brought in by clients or we provide to clients
• Maintain and manage relationship with clients who are primarily hosted in co-location
• Provide liaise with vendors and Exchanges for problem resolution Level- 2/3 support and troubleshooting to resolve issues
•  Monitor health of systems including but not limited to exchange connectivity, hardware, risk limits, and other trading components such as e.g., packet capture.
• Manage hardware inventory, purchase, warranty, and support contracts
• Propose and develop new solutions to strengthen our control framework
• Maintain our applications following the SG standard by implementing proper change controls and incident management
• Estimate risks and opportunities in our day-to-day job and take initiatives to reduce the risks and improve our efficiency
• Collaborate with cross-functional teams to identify and resolve production issues
• Create and maintain documentation related to our operating process and procedures
• Liaise with local system vendors to support internal partners such as troubleshooting, security analysis etc. 
• Weekend support as required when there is an exchange system upgrade, testing with clients, and post-check after major changes
• Ordering of trading logins, market data, infrastructure components from the exchanges
• Main contact for infrastructure issues and outage and liaise with the infra team, exchanges, and clients to resolve them

Profile Requirements:

• Clear communication and respect all stakeholders
• Build trustworthy and long-term client and internal partner relationship
• Strive to serve clients and internal partners with a good communication
• Positive thinking, co-operative, willing to assist others
• Promote compliance against the latest regulation trends
• Promote simplicity over complexity and favor simple solutions
• Accountable for mistakes and refrain from repeating the same mistakes
• Translate client’s needs into trading solutions: from design to implementation, the network level to the application level
• CCNP or higher (CCIE and/or CISSP highly valued)
• Understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
• Understanding of the OSI or TCP/IP model
• Hands-on experience with monitoring, network diagnostic and network analytics tools
• Technical skills in UNIX, database, and scripting languages
• Ability to troubleshoot and resolve complex production issues efficiently
• Able to comfortably speak Japanese to the exchanges under emergency situations

 Nice to have:

• Knowledge in TSE arrowhead, OSE J-Gate and understanding of the exchange pre-trade control
• Knowledge in sell side business such as client setup, demand, order flow etc.
• Knowledge of FPGA

Expected qualifications:

• A few years of experience in production, network support or related role
• A few years of Networking/Linux experience
• Academic background in technology, engineering, computer science or a related field

Skills:

• Dedicated and persevering, commits to delivery dates and achieving targets
• Adaptable to continuous evolution of our business model
• Capacity to work in a multi-cultural environment
• Excellent communication and interpersonal skills
• Capable of working in an autonomous fashion in a self-managing team

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Company Description
Societe Generale is one of the leading European financial services groups. Founded in 1864, we have been playing a vital role in the economy for over 150 years. With more than 148,000 employees based in 76 countries worldwide, we accompany 32 million clients throughout the world on a daily basis. Based on a diversified universal banking model, the Group combines financial strength with a strategy of sustainable growth.

Our expertise in the Asia Pacific region ranges from Corporate & Investment Banking (Advisory, Financing and Global Markets) to Asset Management, Securities Services, Trade Finance and Cash Management Services. Leveraging on our formidable global footprint, we serve corporates, financial institutions and the public sector. With our regional headquarters in Hong Kong, we operate in 11 countries across Asia Pacific, employing over 6,600 employees. You can find us in Beijing, Seoul, Tokyo, Singapore, Mumbai, Sydney and other locations in the region.

Department Description
A member of the “PXS – Prime Execution Service" within the GBTO department aims at supporting pre-trade systems (for internal and external clients) on the electronic trading solutions (Order Management Systems, Algo, Pre trade risk control & Execution Management Systems) that the "PXS" team implements and maintains for the SG's agency business along with our internal trading tools.

The "PXS" team is composed of cross-functional specialists across the APAC regions and is responsible for the whole application lifecycle (including but not limited to analysis, testing, deployment, maintenance and support).

By joining the “PXS” Agile team, you will closely work with the Prime business in a multi-cultural and dynamic environment, encouraging exploration of new technologies and ideas.

The Agile Feature team will primarily focus on Electronic Trading Systems (Cash Equities & Listed Derivatives) part of the Prime Service & Clearing activity where Societe Generale is one of the global leaders. This includes High touch, DMA, Algo and Sponsored DMA, FPGA access, with Low and Ultra Low latency Execution platforms.