Senior Analyst

Within the Société Générale, Flow Customer Service (Flow Monitoring in various applications) part of GTPS/GFL/SCF, the Payment Flow Monitoring Team Member

Within GFL/SCF, we are hiring a cash management & correspondent banking flow analyst and incident coordinator.

Day to day : ( 24X7 shift )

 From Monday to Friday :22:00 ist – 15:30 ist  + saturday 24h till Sunday 15:30 IS

• ·         Supervise cash management flows for ASIA (HK, SING and IN)
• ·         Analyze automated alerting for flows (Europe + Asia)
• ·         Flow Support (functional) for European and Asian desks users :

o   Reply to phone or emails from users in middle offices

o   Analyze / investigate the flows to reply to users

o   Communicate with users

o   Open, follow up and resolve tickets

o   Coordinate with level 2 IT teams

·         Incident Coordinator on Europe and Asia perimeter :

o   Analyze flows and detect incidents

o   Trigger IT teams and on call IT teams

o   Coordinate the Incident with IT (Asia and Europe)

o   Communicate to users on the incident with impact analysis

o   Declare major incident to European regulators

Bachelor degree

Experience  in finance and or banking  required/ mandatory

Knowledge of cash management and/or cash pooling would be appreciated

French language will be an added advantage

Operational senior profiles with experience as business analysts or project owner support

·         Expertise on payments flows

·         Capacity to analyze/investigate autonomously

·         Strong communication to users with business semantic

·         Curiosity and analysis mindset

·         Dynamic and proactive

·         Good stress management

·         Capacity to lead/coordinate Information system incidents

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

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