Senior Analyst
Responsibilities
Responsibilities :
• Main point of contact for a set of clients, this includes conducting regular service level reviews.
• Management of client escalation requests.
• SME across trade lifecycle for Asia markets for Equity and FI PB.
• Ensure that all trades are booked in the Front Office database; justify any late or amended booking.
• Ensure that all trades are allocated to client accounts.
• Perform reset payment pre-matching, manage trade related breaks, manage client reporting.
• Answer to specific client requests related to transactions.
• Client onboarding operationally including portfolio wrapper set up and reporting configuration.
• Streamline booking workflow through automation and process review.
• Drive initiatives as part of change the Bank to improve the activities and offering pof the PB franchise.
• Contribute in defining specifications and performing UAT for new information system or booking scheme.
• Document / update procedures relate to sensitive processes and controls.
• Liaise with other departments to ensure the smoothness of operational flow.
• Work closely with different teams (Traders, Sales, Back Offices, IT) in different regions (Asia, Europe, America) to deliver a seamless client experience.
Profile required
Profile Requirements:
• Hold a relevant Bachelors or Masters degree in Finance, Engineering, Mathematics, Information Technology or similar.
• Risk focused: demonstrate operational risk detection and analysis.
• Result oriented: demonstrate strong drive to achieve result while well estimate risk of own actions.
• Client focus: consistently search for ways to improve client service.
• Excellent communication skills: required to work with various internal partners.
• Team Player: Make cooperation between colleagues, inside and outside the team, a priority.
• Responsible, proactive and positive mindset
• Think out of the box; propose new ideas and solutions on identified problems or existing processes.
• Accuracy, swiftness, ability to work under pressure in trading environment.
• Strong and sharp analytical and problem-solving skills.
• Fluent English is mandatory .
• Knowledge in any programming language is a plus.
• 4-5 years of working with Equity products
Why join us
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Business insight
At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!
Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.
We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.